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Accomplished hospitality professional with extensive expertise in hotel operational management and customer service. Demonstrates strong leadership and proactive management skills, enhancing customer satisfaction and retention through strategic planning and efficient time management. Proven track record in financial budgeting, marketing campaign execution, and supplier relationship maintenance, ensuring seamless operations across departments. Adept at menu creation and pricing, event coordination, and staff training, fostering a collaborative team environment. Committed to maintaining high standards of health and safety compliance while driving business growth through innovative guest engagement strategies.
Dedicated hotel management professional with background running successful hospitality establishments. Leads by example to deliver faultless customer service across hotel departments. Demonstrates exceptional planning, organisation and leadership abilities to maintain smooth-running, cost-effective hotel services.

Hospitality professional prepared for advancing hotel operations and guest services. Extensive experience managing hotel activities, improving service quality, and leading teams to achieve goals. Known for fostering collaborative environments and adapting to dynamic situations. Expertise in staff training and guest relations.
Intelligent management professional with exceptional knowledge of venues, tourist attractions, dining and entertainment offerings. Extensive background in hotel management positions for high-end hotels.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Dynamic leader with a proven track record at Seascape Hotel and Conference Centre LTD, excelling in guest relations management and strategic planning. Elevated customer satisfaction and profitability through innovative strategies and effective team leadership. Skilled in hospitality and marketing, adept at fostering relationships and achieving operational excellence.

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Accomplished hotel management professional with extensive expertise in operational management, staff recruitment, and guest relations. Demonstrates strong leadership and proactive leadership skills, ensuring efficient time management and team engagement. Proficient in room booking software and the Opera hotel management system, with a solid understanding of property maintenance and health and safety compliance. Adept at financial budgeting and reporting, supplier relationship maintenance, and enhancing customer satisfaction. Committed to maintaining high standards of regulatory compliance while fostering employee development through effective team training.

Lorelei Abad Sancha

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Hotel Manager

Hotel Manager

Front Office Manager

Assistant Group Reservations Manager

Front Office Manager

Reservations Manager

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Business Management -

Bachelor of Science - Computer Science

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Hotel Manager

Hotel Manager

Front Office Manager

Assistant Group Reservations Manager

Front Office Manager

Reservations Manager

Business Management -

Bachelor of Science - Computer Science

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