Summary
Overview
Work History
Education
Skills
Languages
Certification
Objective
Timeline
Generic
Lorelai Richardson

Lorelai Richardson

Pickering,Onrario

Summary

Dynamic customer service professional with experience at Dairy Queen, excelling in problem resolution and team collaboration. Proven ability to enhance customer satisfaction through efficient transaction processing and a welcoming environment. Skilled in time management and committed to fostering positive interactions, ensuring a memorable experience for all patrons.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Assoicate/ Food Service Worker

Dairy Queen
09.2024 - Current
  • Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Processed transactions accurately using point-of-sale systems to enhance customer experience.
  • Maintained cleanliness and organization of the dining area to ensure a welcoming environment.
  • Worked with colleagues to enhance service efficiency.
  • Handled cashier duties efficiently and managed drive-thru operations.

Volunteering

Fairport Beach PS
06.2024 - 06.2024
  • Contributed to a supportive school community by serving on committees, attending events, and volunteering for extracurricular programs as needed.
  • Contributed to a school fun fair to fulfill high school volunteer hours.

Babysiting

Babysiting
01.2023 - 06.2024
  • Developed and implemented interactive activities, including storytelling and games, to enhance engagement.
  • prepared all meals
  • Engaged in brief conversations to support autism management.

Medical Office Help

Moms Work
04.2023 - 04.2024

Contributed to office duties during a short-term engagement.

Education

High School Diploma -

Dumbarton High School
Pickering, ON
06.2027

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Time dependant

Languages

English
Elementary

Certification

Babysiting training course

Objective

To obtain a job as a chstomer representative where i can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positve relationship between customers and the company

Timeline

Customer Service Assoicate/ Food Service Worker

Dairy Queen
09.2024 - Current

Volunteering

Fairport Beach PS
06.2024 - 06.2024

Medical Office Help

Moms Work
04.2023 - 04.2024

Babysiting

Babysiting
01.2023 - 06.2024

High School Diploma -

Dumbarton High School
Lorelai Richardson