Loreena Hoyos
Los Angeles
Summary
Compassionate Substance Abuse Counselor with broad background in providing emotional support and guidance to individuals struggling with addiction. Skilled in implementing effective treatment plans, facilitating group therapy sessions, and maintaining detailed case notes. Strong interpersonal skills with ability to build trust and rapport quickly. Contributes positively to team dynamics and consistently demonstrates commitment to customer satisfaction through empathetic care and respect for patient needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Outreach Specialist
Tenant's Law Firm
Beverly Hills
08.2025 - Current
- Conducted outreach to tenants regarding legal rights and available services.
- Facilitated communication between clients and legal staff for effective case management.
- Assisted clients in completing necessary legal documentation for housing disputes.
Substance Abuse Counselor
Los Angeles Center for Alcohol and Drug Abuse
Los Angeles
07.2024 - Current
- Conducted individual counseling sessions to support clients in overcoming substance use disorders.
- Facilitated group therapy sessions to enhance peer support and reinforce recovery strategies.
- Developed personalized treatment plans based on client assessments and needs.
- Provided crisis intervention support to stabilize clients during critical moments in recovery.
Education Support Specialist
Homeboy Industries
Los Angeles
02.2023 - 07.2024
- Organized classroom materials and resources to enhance learning experiences for educators and students.
- Facilitated communication between families and educators to support student progress and engagement.
- Partnered with community organizations to deliver essential resources for families facing challenges.
Care Provider
IHSS In Home Support Services
Los Angeles
08.2017 - 03.2021
- Supported clients with daily living activities, including bathing, dressing, grooming, toileting, and meal preparation to enhance overall well-being.
- Facilitated clients' daily living activities and personal care needs to promote independence.
- Monitored client progress, promptly reporting changes to supervisors to ensure timely adjustments in care.
Education
Associate of Science - Medical Informatics
Platt College
Alhambra, CA02-2010
High School Diploma -
Abraham Lincoln High School
Los Angeles, CA06-2002
Associate of Arts - Social Work
East Los Angeles College
Monterey Park, CA05-2026
Skills
- Recovery support
- Substance use screening
- Psychoeducation delivery
- Harm reduction strategies
- Dual diagnosis treatment
- Motivational interviewing
- Addiction assessment
- Crisis management
- Referral coordination
- Individual counseling
- Treatment planning
- Case management
- Teamwork and collaboration
- Alcohol and drug counselor (ADC)
Certification
- CPR & First Aid
- RAD-T
Timeline
Outreach Specialist
Tenant's Law Firm
08.2025 - Current
Substance Abuse Counselor
Los Angeles Center for Alcohol and Drug Abuse
07.2024 - Current
Education Support Specialist
Homeboy Industries
02.2023 - 07.2024
Care Provider
IHSS In Home Support Services
08.2017 - 03.2021
Associate of Science - Medical Informatics
Platt College
High School Diploma -
Abraham Lincoln High School
Associate of Arts - Social Work
East Los Angeles College