Summary
Overview
Work History
Education
Skills
Timeline
Generic

Loreen Watenya

Scarborough,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Expert in Java programming and test automation, with exceptional problem-solving abilities and a knack for fostering team collaboration. Achieved significant improvements in project outcomes by focusing on continuous skill development.

Overview

6
6
years of professional experience

Work History

IT Consultant

FDM Group
11.2021 - Current
  • Implemented automated testing solutions to reduce manual effort, increasing overall efficiency within the QA team.
  • Reduced defect rates through meticulous attention to detail during code reviews, working closely with developers to address any identified issues quickly.
  • Ensured customer satisfaction by verifying that the product met specifications and functioned as intended before release.
  • Created successful test scripts to manage automated feature testing.
  • Provided training sessions on new technologies and best practices, enhancing team members knowledge and skills in the field of IT consulting.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Kept scripts and test cases updated with current requirements.

IT Support Specialist

Digital Imaging Solutions
10.2018 - 10.2020
  • Delivered onsite technical support to the employees.
  • Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
  • Optimized network performance with regular maintenance checks, software updates, and hardware upgrades.
  • Managed hardware inventory, ensuring proper allocation of resources and prompt replacement of outdated equipment.
  • Determined hardware and network system issues using proactive troubleshooting techniques.
  • Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
  • Installed and configured operating systems and applications.

Education

Bachelor of Arts - Information Technology

York University
Toronto, ON
08.2019

Skills

  • Requirements Analysis
  • Test automation proficiency
  • Test case design
  • Test script development
  • Java programming
  • SQL Databases
  • ETL processes
  • Git
  • Attention to Detail
  • Problem-solving abilities
  • Organizational Skills
  • Team Collaboration

Timeline

IT Consultant

FDM Group
11.2021 - Current

IT Support Specialist

Digital Imaging Solutions
10.2018 - 10.2020

Bachelor of Arts - Information Technology

York University

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Loreen Watenya