Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Loredana Butcaru

Maple,ON

Summary

Motivated student with a passion for providing exceptional customer experiences. Currently pursuing a Bachelor of Commerce degree in Marketing to further enhance business skills. Committed to continuous learning and growth in the business operations field. Excited to contribute to the success of a dynamic team and make a positive impact.

Overview

4
4
years of professional experience
4
4

Certifications

Work History

Hostess

Scaddabush Italian Kitchen
10.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Server

AllStar Wings & Ribs
08.2023 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders and manage bills.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Barista

Starbucks
10.2021 - 05.2023
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Education

Bachelor of Commerce - Marketing

Humber College
Etobicoke, ON
04.2027

High School Diploma -

Hodan Nalayeh Secondary School
Thornhill, ON
06.2022

Skills

  • Effective Multitasking
  • Customer/Client relations
  • Detail Oriented
  • Time Management
  • Organizational skills
  • Telephone skills

Languages

French
Native or Bilingual

Certification

  • Crisis Prevention & Intervention - 10/2022
  • Ontario Smart Serve License - 10/2022
  • Safe Food Handling License - 09/2021
  • WHMIS/GHS - 02/2021

Timeline

Hostess

Scaddabush Italian Kitchen
10.2023 - Current

Server

AllStar Wings & Ribs
08.2023 - 10.2023

Barista

Starbucks
10.2021 - 05.2023

Bachelor of Commerce - Marketing

Humber College

High School Diploma -

Hodan Nalayeh Secondary School

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Loredana Butcaru