Lordana Arle-Dumlao

• Planned, designed and furnished residential properties to create aesthetically unique living spaces.
• Created custom design boards with attention to detail for visual representation, including samples of fabrics, wall finishes and flooring.
• Reviewed project costs, budgets and adherence to schedules.
• Selected suitable furniture, décor, and accessories for staging projects.
• Managed contracts with fabricators, suppliers and installers.
• Developed and implemented financial management systems to oversee clients' budgets and expenses.
• Worked with real estate partners to create effective home staging plans and enhance property marketing strategies.
• Photographed completed interior design and staging projects to promote services and grow business.
• Utilized Excel to manage cash flows, budgets, and accounts receivable and payable functions.

• Assisted guests at check-in, providing information on various services within hotel.
• Responded to inquiries and room requests made online, by phone, and via email.
• Coordinated with housekeeping staff regarding room availability and occupancy levels.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Trained new hires on procedures, policies, and customer service expectations.
• Performed administrative duties as required such as filing paperwork or updating records.
• Prepared reports on occupancy rates, revenue generated, and customer satisfaction ratings.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Visual Merchandiser.

• Followed prepared sketches and planograms to arrange consistent
• Installed signs and sale banners for special events and clearances.
• Executed innovative window displays to increase customer engagement and drive foot traffic.
• Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
• Provided training sessions for staff members on proper display techniques for different types of merchandise.
• Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
• Analyzed sales data to identify high-performing products and adjust visual strategies to increase underperforming categories.

Assistant Manager.

• Supported management team in developing action plans for addressing underperforming areas.
• Assigned work and monitored performance of project personnel.
• Trained staff to have extensive product knowledge and upselling skills.
• Evaluated individual and team business performance and identified opportunities for improvement.
• Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Documented timesheets to prepare weekly employees' hours for the payroll department.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

• Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
• Trained retail staff on visual merchandising standards and practices to ensure store-wide consistency.
• Managed inventory levels and product placement to maximize visibility and sales potential.
• Reviewed product assortment selections regularly for accuracy and appropriateness based on demographic factors.
• Worked closely with marketing teams on promotional campaigns and special events.
• Maintained current graphics, signage and related sales collateral.
• Reviewed and adjusted lighting to highlight key products and create inviting store environments.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Attended the monthly Visual Presentation workshop by Group Dynamite.