Lorcile D. Bongolan
Gilroy
Summary
Compassionate CNA with background in hands-on patient care and support, medical terminology knowledge, and emergency response training. Strengths include effective communication, problem-solving skills, and ability to work under pressure. Proven track record of improving patient comfort, safety, and overall wellbeing during previous healthcare experiences.
Overview
23
23
years of professional experience
1
1
year of post-secondary education
Work History
Sales Associate
Skechers
Gilroy
07.2023 - 09.2025
- Provided exceptional customer service in a fast-paced retail environment.
- Assisted customers with product selection and addressed inquiries effectively.
CNA Clinical Student
Gilroy Healthcare and Rehabilitation Center
Gilroy
09.2024 - 12.2024
- Provided compassionate care to residents and ensured their comfort and safety.
- Assisted nursing staff with daily routines and personal hygiene tasks.
- Monitored vital signs and reported changes to the healthcare team promptly.
- Documented patient information accurately in electronic health records systems.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Maintained a clean, organized environment to promote health and well-being of residents.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Monitored food intake and output as directed by nursing staff.
Caregiver
Personal
01.2016 - 12.2022
- Assisting with daily activities
- Helping move around safely, including getting in and out of bed and transferring to the bathroom.
- Administering oral and topical medications as prescribed by a doctor.
- Providing emotional support through conversation, reading, watching movies, and activities.
- Preparing meals and food consumption.
- Running errands like grocery shopping and laundry.
- Cleaning their space clean.
- Maintaining records and other activities and taking vital signs.
Sales Associate
Landmark Group LLC
Alkuwair
03.2011 - 03.2016
Beauty Advisor
VMV Hypoallergenic
Makati City
08.2002 - 02.2011
Education
CNA -
Gavilan College
Gilroy, CA 08.2023 - 12.2024
High School Diploma -
Adult education school
Gilroy, CASkills
- Patient care
- Vital signs monitoring
- Customer service
- Medication administration
- Care plan collaboration
- Electronic health records
- Teamwork and collaboration
- Time management
- Listening skills
- Written and oral communication skills
References
- Melody Collings, RN, MSN, PHN, Lead Certified Nursing Assistant Instructor, 408-710-2700, mcollings@gavilan.edu
- Hugo Andrade, Store Manager, 408-489-2076, Hugo.andrade@skechers.com
- Leena Pearce, Medical Assistant Instructor, 408-348-9442, Leenapearce@gmail.com
Timeline
CNA Clinical Student
Gilroy Healthcare and Rehabilitation Center
09.2024 - 12.2024
CNA -
Gavilan College
08.2023 - 12.2024
Sales Associate
Skechers
07.2023 - 09.2025
Caregiver
Personal
01.2016 - 12.2022
Sales Associate
Landmark Group LLC
03.2011 - 03.2016
Beauty Advisor
VMV Hypoallergenic
08.2002 - 02.2011
High School Diploma -
Adult education school