LORAINE FORBES
Records Management Coordinator & Level 3 Information Specialist
Summary
Meticulous and methodical document management professional with 10+-year background in Records Management environments. Coordinates files and maintains workflows in compliance with business, customer and project management needs.
Overview
25
25
years of professional experience
2
2
years of post-secondary education
Work History
Regional Project Specialist
Iron Mountain Records Management
Brampton, ON
10.2014 - Current
- Worked with internal team members to remedy issues with preemptive solutions.
- Managed regulatory requirements and audit support needs by completing and submitting accurate paperwork.
- Transmitted documents, organized revisions and tracked changes.
- Demonstrated leadership skills in managing projects from concept to completion.
- Smartly and securely manage the customers physical and digital information assets.
- Innovate and collaborate, with team members to ensure that we continue to provide full chain of custody, government-cleared employees and transparent audit trails.
Records Management Coordinator
Hudson's Bay Company
Markham, ON
03.2007 - 10.2014
- Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
- Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
- Documented work hours dedicated to research and processing of Managing warehouse space and inventory document requests.
- Coordinated all aspects of office headquarter move.
- Complete order entry, billing and shipping document, quotations, data entry document packages for customers.
- Collaborated across departments and levels of management to gain consensus on procedural documentation.
Information Specialist Level 3
Recall Information Management
Mississauga, ON
06.1998 - 03.2007
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Applied effective time management techniques daily to ensure timely and accurate Indexing, Cataloging, and Auditing
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Supervise daily office operations for staff of 15 employees.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Business Marketing Diploma - Business Marketing
Humber College
Etobicoke, ON 09.1994 - 06.1995
Medical Laboratory Technician
Career Canada College
Mississauga, ON 11.1997 - 12.1998
Skills
Archive management
Recordkeeping
Digital file organization
Data logging
Invoicing support
File Maintenance
Meticulous attention to detail
Timeline
Regional Project Specialist
Iron Mountain Records Management
10.2014 - Current
Records Management Coordinator
Hudson's Bay Company
03.2007 - 10.2014
Information Specialist Level 3
Recall Information Management
06.1998 - 03.2007
Medical Laboratory Technician
Career Canada College
11.1997 - 12.1998
Business Marketing Diploma - Business Marketing
Humber College
09.1994 - 06.1995