Lopita Behera Dutta
Calgary,AB
Summary
Over 13+ years of IT experience with a focus on over 13 years in consulting and implementation of Informatica MDM. Proven track record in roles such as Developer, Data analyst, Business Analyst, and MDM Architect, leading teams of 10+ and managing client interactions. Expertise in MDM implementations across various domains including healthcare, banking, and retail, with specific experience in customer, product, and location data management. Skilled in designing technical solutions, facilitating detailed design sessions, and developing both batch and real-time integrations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Technical Consultant
Infosys Technologies
08.2023 - Current
- Spearheaded MDM Architect role for Manufacturing Project, enhancing customer data capabilities.
- Conducted client meetings to identify challenges and develop tailored technical solutions.
- Implemented upstream and downstream integrations alongside C360 functionalities development.
- Drafted match/merge rules, survivorship criteria, and configured hierarchy models efficiently.
- Liaised with Data Management Group, offshore teams, and Informatica vendor for successful deployment.
- Oversaw Retail Banking Services Project focused on legal entity data management challenges.
- Represented technical team in discussions with management, clarifying complex concepts.
- Developed MDM solutions for Healthcare Pharmaceutical project based on detailed requirement analysis.
- Enhanced software performance by identifying and resolving technical issues for numerous clients.
- Build strong rapport with stakeholders by consistently addressing concerns and providing regular progress updates on projects.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Improved systems with addition of new features and infrastructure.
- Developed technical requirement documentation for new software products.
- Assessed business requirements to create focused solutions.
- Contributed to knowledge sharing among colleagues by conducting workshops and creating instructional materials related to specialized expertise.
- Assisted in business development activities by leveraging established networks or cultivating new connections within targeted industries.
- Implemented customized solutions, resulting in improved system efficiency and client satisfaction.
Senior Technical Consultant
Infosys Technologies
12.2021 - 08.2023
- Spearheaded MDM Architect role for Manufacturing Project, enhancing customer data capabilities.
- Conducted client meetings to identify challenges and develop tailored technical solutions.
- Implemented upstream and downstream integrations alongside C360 functionalities development.
- Drafted match/merge rules, survivorship criteria, and configured hierarchy models efficiently.
- Liaised with Data Management Group, offshore teams, and Informatica vendor for successful deployment.
- Oversaw Retail Banking Services Project focused on legal entity data management challenges.
- Represented technical team in discussions with management, clarifying complex concepts.
- Developed MDM solutions for Healthcare Pharmaceutical project based on detailed requirement analysis.
- Enhanced software performance by identifying and resolving technical issues for numerous clients.
- Build strong rapport with stakeholders by consistently addressing concerns and providing regular progress updates on projects.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Improved systems with addition of new features and infrastructure.
- Developed technical requirement documentation for new software products.
- Assessed business requirements to create focused solutions.
- Contributed to knowledge sharing among colleagues by conducting workshops and creating instructional materials related to specialized expertise.
- Assisted in business development activities by leveraging established networks or cultivating new connections within targeted industries.
- Implemented customized solutions, resulting in improved system efficiency and client satisfaction.
Technical Lead
HCL Technologies
11.2019 - 12.2021
- Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
- Evaluated and recommended new tools and technologies that resulted in increased development efficiency and up-to-date technical skillsets within the team.
- Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
- Drove customer satisfaction by prioritizing feature requests based on detailed analysis of user feedback and market trends.
- Increased application stability by regularly monitoring performance metrics, addressing bottlenecks proactively to minimize downtime occurrences.
- Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
- Provided educational expertise and mentoring to junior team members.
- Optimized resource allocation across multiple concurrent projects by closely tracking team capacity levels against project deadlines and milestones.
- Established continuous feedback loop with customers, integrating their input into product development for greater satisfaction.
- Optimized resource allocation for projects, ensuring optimal use of team skills and minimizing project costs.
Technical Consultant
Deloitte
06.2017 - 10.2019
- Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.
- Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
- Managed 3 multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Collaborated with cross-functional teams to complete complex projects on time and within budget constraints, meeting or exceeding project requirements.
- Trained end-users on new systems, fostering a smooth adoption process and empowering users to maximize the potential of new technologies.
- Participated in industry conferences, workshops, or seminars for professional development opportunities that enhanced expertise as a Technical Consultant.
- Assessed business requirements to create focused solutions.
- Increased client retention rate by building strong relationships through effective communication, understanding their goals, and delivering tailored technology solutions.
- Reduced downtime and improved productivity by providing timely technical support to clients, addressing their concerns and solving problems quickly.
- Improved systems with addition of new features and infrastructure.
- Evaluated emerging technologies for potential implementation in clients'' businesses, staying current with industry trends and best practices for optimal recommendations.
- Designed and implemented data migration strategies, ensuring seamless transition between systems with minimal disruption to business operations.
- Developed technical requirement documentation for new software products.
- Authored best practices documentation for use in new personnel onboarding processes.
- Streamlined processes for increased efficiency by implementing automation solutions using various programming languages.
IT Analyst
Tata Consultancy Services
06.2012 - 06.2017
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
- Developed custom solutions for clients, tailoring technical specifications to meet unique needs.
- Developed comprehensive disaster recovery strategies that ensured business continuity during unexpected events or system failures.
- Mentored junior staff within the IT department, guiding career growth through hands-on training exercises and constructive feedback sessions.
- Decreased downtime by proactively identifying potential IT issues and implementing preventative measures.
- Optimized system performance by conducting regular audits and resolving identified issues.
- Increased productivity with tailored training programs designed to improve employee proficiency in key software applications quickly.
- Contributed to culture of continuous improvement by leading regular review meetings.
Education
Btech - Applied Electronics and Instrumentation
SOA University - ITER
Bhubaneswar05.2012
Skills
- Informatica MDM
- Informatica ETL
- Informatica Axon
- SQL Developer and Server
- Data Quality management
- Data modeling with ERWIN
- Process Mapping with Visio
- SaaS MDM
Certification
Oracle OCA
Training
Informatica EDC
Timeline
Senior Technical Consultant
Infosys Technologies
08.2023 - Current
Senior Technical Consultant
Infosys Technologies
12.2021 - 08.2023
Technical Lead
HCL Technologies
11.2019 - 12.2021
Technical Consultant
Deloitte
06.2017 - 10.2019
IT Analyst
Tata Consultancy Services
06.2012 - 06.2017
Btech - Applied Electronics and Instrumentation
SOA University - ITER