Proven leader in transportation and logistics, adept at enhancing operational efficiency and reducing costs by up to 30% at Arrow Transportation Systems. Skilled in route planning and supply chain coordination, with a talent for resolving delivery issues and fostering strong team collaboration. Demonstrates exceptional negotiation and interpersonal communication abilities, ensuring seamless, cost-effective operations. Detail-oriented Transportation Coordinator with over 5 years of experience scheduling and managing fleet of up to 140 vehicles for diverse organizations. Practiced in leading teams of drivers in timely and quality shipment of products for diverse customers. Capable Transportation Coordinator facilitates complete logistical support functions. Reduces costs with transportation optimization planning while maximizing delivery promptness. Conscientious communicator prioritizes team objective achievement and surpasses benchmarks. Dedicated Logistics professional bringing 4 managing freight carrier relationships focused on cost-effective logistics solutions. Good organizational, customer relations and project management skills. Analytical thinker with superior work ethic. History of achieving demanding delivery targets and maintaining high customer satisfaction with an open and clear communication style. Proficient in operating most equipment, updating computer systems and coordinating paperwork. Supervised preventive maintenance and scheduled repair activities as coordinator. Reliable worker with solid emergency response coordination and fleet management skills. Built high-performing teams through great leadership skills. Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level driver/supervisor position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Transportation Coordinator
Arrow Transportation Systems
01.2013 - 03.2024
Coordinated driver dispatch to accomplish daily delivery requirements.
Tracked shipments from dispatch through delivery to verify timely arrival.
Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
Improved transportation efficiency by streamlining route planning and coordinating schedules.
Analyzed transportation data to identify improvement opportunities.
Ensured timely delivery of goods by closely monitoring shipments and proactively addressing potential delays.
Collaborated with cross-functional teams on supply chain initiatives, ensuring seamless integration of transportation coordination efforts.
Implemented safety initiatives that significantly reduced accident rates within the fleet of vehicles over time.
Optimized vehicle utilization through strategic scheduling and efficient load planning methodologies.
Led shipment scheduling and routing with carriers, enabling reliable customer updates.
Built and maintained strong partner relationships for smooth, cost-effective logistics.
Coordinated dispatching of 140 drivers to accomplish daily delivery requirements.
Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
Managed transportation budgets, identifying cost-saving opportunities and making data-driven decisions to optimize spending.
Coordinated complex transportation projects, effectively allocating resources and staff to ensure successful outcomes.
Met safety and regulatory standards for full operational compliance.
Maintained accurate shipment, invoice and expense documentation for reliable reference.
Determined most effective mode and routing of materials to customer locations and company facilities.
Developed strategies to reduce transportation costs and increase operational performance.
Provided ongoing training for transportation staff to enhance skills, knowledge, and overall performance within the department.
Implemented tracking and tracing software to improve shipment monitoring
Negotiated contracts with carriers to secure optimized rates.
Proactively identified potential risks in shipment routes and implemented contingency plans minimizing disruptions.
Reduced shipping costs for the company by negotiating contracts with carriers and optimizing logistics processes.
Provided timely transportation of diverse clients to healthcare facilities.
Analyzed performance metrics to identify areas needing improvement in the transportation process, implementing targeted solutions accordingly.
Evaluated carrier performance regularly using key metrics driving continuous improvements in service reliability.
Participated in industry conferences and professional associations enriching knowledge of transportation trends and staying informed about the latest advancements in logistics management.
Enhanced communication between drivers, dispatchers, and customers by implementing a centralized information system.
Improved workflow and productivity by implementing upgraded processes.
Developed strong relationships with carriers, fostering partnerships that led to improved service levels and reduced costs.
Mentored junior personnel providing guidance on navigating complex logistical challenges resulting in increased productivity.
Maintained compliance with all relevant regulations by regularly reviewing policies and procedures for the transportation department.
Streamlined reporting processes within the department by automating data collection methods leading to more accurate insights into operational performance.
Coordinated schedules and communicated changes to customers.
Worked with service providers to resolve issues and correct delays.
Planned and oversaw many transportation activities.
Loaded and secured deliveries up to 139700 pounds.
Maintained operations in compliance with BC/US regulations.
Developed criteria and application instructions for federal and state public transportation programs.
Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
Worked closely with personnel, customers, and contractors to resolve problems.
Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
Recommended measures to improve production methods, equipment performance and team operation and productivity.
Motivated workers to exceptional performance through implementation of new strategies.
Managed labor assignments and equipment allocations and met transportation, operations and production goals.
Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
INTERNATIONAL TRUCK DRIVER
OJV
12.2011 - 12.2012
Supported company's commitment to sustainability by employing fuel-efficient driving techniques and reducing idling time whenever possible.
Communicated proactively with team members about potential delays or route changes due to unforeseen circumstances.
Collaborated with dispatchers and logistics teams to coordinate efficient transport of goods across international borders.
Participated in regular safety meetings discussing incident reviews, policy updates, and best practices for maintaining a secure work environment.
Completed deliveries promptly by maintaining strict adherence to deadlines, even under challenging circumstances.
Safely navigated various weather conditions and terrains while adhering to all traffic laws in multiple countries.
Demonstrated adaptability by quickly adjusting plans according to changing client needs or updated transportation regulations.
Conducted thorough pre-trip inspections to identify potential maintenance issues and ensure safe operation of vehicle.
Reduced fuel consumption through effective trip planning and consistent monitoring of vehicle performance.
Navigated complex shipping documentation, customs processes, and border-crossing requirements to ensure timely deliveries.
Maintained accurate logs for hours driven, mileage, and completed deliveries, ensuring compliance with international regulations.
Prioritized safety by following established protocols for securing loads, operating equipment, and handling hazardous materials when necessary.
Developed strong relationships with frequent clients, fostering trust and reliability in our services.
Worked closely with warehouse staff during loading and unloading processes to ensure accurate inventory counts and prevent shipment discrepancies.
Continually updated knowledge on emerging industry trends, technology advancements, and regulatory changes affecting international truck driving operations.
Provided excellent customer service during pick-ups and drop-offs, resulting in positive feedback from clients.
Loaded and unloaded cargo efficiently using proper equipment to minimize risk of damage or injury.
Enhanced delivery efficiency by optimizing truck routes and schedules.
Operated with safety and skill to avoid accidents and delays.
Maintained daily, legible DOT log book and submitted corresponding documents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Dropped and hooked trailers and changed configuration of equipment.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maximized load safety by balancing, securing, and weighing products.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Verified contents of inventory loads against Bills of Lading.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Fastened chains, straps, covers, and binders to secure load during transit.
Documented mileage, deliveries, pickups, customer issues and damages.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Completed routine maintenance on truck to keep in working order.
Inspected load security and checked for damages.
Oil and \Gas Well Production Supervisor
Test Alta
01.2008 - 01.2011
Resolved issues quickly to maintain productivity goals.
Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
Established clear priorities and production quality standards.
Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill developed Managed team of [Number production associates, overseeing productive production processes and meeting all deadlines.
Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
Trained staff of direct labor employees to perform assembly and manufacture of specified products.
Evaluated existing production processes and identified areas for improvement.
Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
Optimized workflow through effective resource allocation and scheduling adjustments.
Coordinated with other departments to maintain smooth and efficient product flow.
Managed internal operational standards and productivity targets.
Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
Evaluated team member performance regularly to identify and resolve productivity concerns.
Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards.
Achieved on-time shipments goal by empowering employees to continued success.
Streamlined communication between departments, fostering a collaborative work environment for efficient problem solving.
Created an inclusive work culture that encouraged collaboration and open communication among staff members at all levels within the organization.
Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
Conducted root cause analysis on production issues for prompt resolution, minimizing negative impacts on output rates.
Assisted in the implementation of new systems or machinery upgrades for enhanced productivity and cost savings.
Reviewed customer feedback and developed strategies to improve product quality.
Managed budgetary constraints effectively by controlling labor costs, optimizing resource utilization, and making strategic spending decisions.
Developed strong relationships with vendors to negotiate pricing, secure timely deliveries, and maintain supply chain stability.
Coordinated cross-functional teams during new product launches to ensure a seamless transition from design to manufacturing stages.
Supervised ongoing daily production phases.
Managed staff hiring, training and supervision.
Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Monitored daily and weekly key performance indicators to maintain on-track status.
Collaborated with other leaders and executives to direct workflow and support operations.
Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
Cultivated professional working relationships with peers and supervisors.
Troubleshot equipment to reduce service calls and downtime.
Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Created and implemented strategies for improving operational efficiency and accuracy.
Located and resolved problems with team production and performance to maintain consistent quality levels.
Kept accurate and detailed records of personnel progress and productivity.
Implemented policies and standard operating procedures for continuous improvement.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Coordinated project workflows for departments.
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Oversaw loading and unloading of packages in warehouse.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
Established operational objectives and work plans and delegated assignments to subordinate managers.
Increased customer satisfaction and grew business by maintaining close relationships with customers.
Built relationships with customers and managed accounts to drive revenue and profit.
Improved distribution efficiency with design, development, and testing of embedded software applications.
Coordinated merchandising, promoted new products and increased brand awareness.
Education
Skills
Route Planning
Logistics functions
Transportation Scheduling
Shipping Documentation
Driver supervision
Workflow Coordination
Supply Chain Coordination
Delivery issues resolution
Warehouse Operations
Loading & shipping schedules
Fleet Management
Emergency Response
Report Generation
Routing plans
Regulatory Compliance
Policy Enforcement
Incident Reporting
Carrier Selection
Vehicle inspections
Environmental awareness
Dispatching Coordination
Industry Regulations
Freight Negotiation
Emergency shipments
Schedule Management
Transportation Analysis
Equipment loading
Safety standards
Budget Administration
Equipment Inspection
Budget Development
Load Optimization
Cost Control
Vehicle Maintenance
Assisting customers
Coordinating schedules
Transportation Planning
Hazardous Materials Handling
Warehouse Management
Dispatching procedures
International shipping
Route Optimization
Documentation Management
Managing schedules
Documentation skills
Securing loads
Inventory Tracking
Handheld Scanners
Load Planning
Regulatory knowledge
Customs Compliance
Negotiating rates
DOT Compliance
Cost Analysis
Inspecting vehicles
Freight Forwarding
Reverse Logistics
Decision-Making
Interpersonal Communication
Quality Assurance
Team Leadership
Safety Procedures
Performance monitoring
Documentation And Reporting
Workplace Safety
Material Handling
Coaching and Mentoring
Staff Training
Incident Investigation
Supply Chain Management
Materials Movement
Shift planning
[Equipment] operation
Inventory Management
Languages
English
Elementary
Certification
Class 1 drivers license
Timeline
Transportation Coordinator
Arrow Transportation Systems
01.2013 - 03.2024
INTERNATIONAL TRUCK DRIVER
OJV
12.2011 - 12.2012
Oil and \Gas Well Production Supervisor
Test Alta
01.2008 - 01.2011
Class 1 drivers license
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