Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Lonnie George

Los Angeles,CA

Summary

Customer-oriented store manager offering several years of expertise in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

28
28
years of professional experience

Work History

General Manager

William Sonoma
11.2021 - 09.2024

Assistant Manager

World Market
02.2021 - 11.2021

Assistant Manager

FedEx
12.2018 - 02.2021

Store Manager

ZGallerie
10.1999 - 02.2018

Department Manager

Linens 'n Things
09.1996 - 09.1999

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Effective leader
  • Team Leadership
  • Staff Management
  • Customer Service
  • Staff training/development
  • Inventory Control
  • Store operations
  • Performance Analysis
  • Time Management
  • Efficient multi-tasker
  • Motivation
  • Consistently meet goals
  • Deadline-oriented
  • Troubleshooting expertise
  • Quality Management
  • Customer Retention
  • Staffing
  • Friendly and Outgoing
  • Profit and Loss Management
  • Upselling and cross selling

Accomplishments

Customer service

Highest percent over goal

Highest percent over previous years sales

Highest percent over previous years furniture sales

Maintain 10% comp during Holiday season while overseeing store remodel

Promoted staff to higher positions

Staff Retention




Timeline

General Manager

William Sonoma
11.2021 - 09.2024

Assistant Manager

World Market
02.2021 - 11.2021

Assistant Manager

FedEx
12.2018 - 02.2021

Store Manager

ZGallerie
10.1999 - 02.2018

Department Manager

Linens 'n Things
09.1996 - 09.1999

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Lonnie George