Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Loni Webeer

311 Erb St Waterloo,ON

Summary

Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively, unsupervised and quickly mastering new skills. Hardworking employee with customer service,, multitasking and time management skills. Devoted to giving every client a positive experience.

Overview

35
35
years of professional experience

Work History

Warehouse Associate

Home Hardware Distribution Centre
04.2023 - 10.2023
  • pick and pack orders in a neat and accurate manner
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
  • Reduced order processing time through effective organization and prioritization of tasks.

ACAP Agent

Global Aviation
04.2016 - 01.2021
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
  • Streamlined internal processes for improved efficiency and productivity within agency
  • Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
  • Greeted and assisted passengers
  • Assisted clients in navigating claims process, ensuring timely resolution of issues and optimal outcomes.

Customer Sales and Service Representative

Canadian Airlines
02.1989 - 02.2011
  • Provided information on fares and flight schedules by maintaining a high level of product knowledge
  • Processed new reservations, cancellations to existing reservations to resolve issues for passengers

Education

Elmira District Secondary School
Elmira, ON

Skills

  • Customer service experience
  • Strong communication and interpersonal skills
  • Able to multitask in a fast paced environment
  • MS Office
  • Passion for animals
  • Scheduling
  • Account updating
  • Data Entry
  • Information Security
  • Data Collection

Accomplishments

I have received numerous letters of commendation over the years in my role as a customer service agent

Languages

English
Native or Bilingual

Timeline

Warehouse Associate

Home Hardware Distribution Centre
04.2023 - 10.2023

ACAP Agent

Global Aviation
04.2016 - 01.2021

Customer Sales and Service Representative

Canadian Airlines
02.1989 - 02.2011

Elmira District Secondary School

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Loni Webeer