Long Nguyen
New Westminster,BC
Summary
As a sales and customer service professional with 3 years of experience, I have raised customer happiness, improved operational effectiveness, and met sales goals. I improved client interactions, increased efficiency, and successfully promoted products in under 2 years.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Independent Business Owner
Amway Corporation
12.2023 - Current
- Promote and sell products, identify customer needs, present production, handling objections
- Network and build relationships with potential customers and team members, possess strong leadership skills
- Maximize productivity through effective time management, task prioritization, and organization while setting goals to achieve sales targets
Grocery Clerk
T&T Supermarket
11.2023 - 05.2024
- Employment Type: Part-time
- Provided high-quality customer service to shoppers, assisting with product location and selection to enhance shopping experiences
- Responded to customer inquiries with accurate information regarding product features, pricing, and availability
- Assisted in the management of inventory by replenishing shelves and ensuring products are correctly labeled and priced
- Worked collaboratively with team members to meet daily operational goals and maintain store standards
- Maintained store cleanliness and organization, ensuring a pleasant shopping environment
Server
What The Pho
11.2023 - 05.2024
- Employment Type: Part-time
- Collected payment for food and drinks served, balanced cash receipts, and maintained accurate cash drawer
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems
- Conducted complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
Counter Staff
BC Place Stadium
03.2022 - 06.2022
- Employment Type: Part-time
- Replenished serving stations with fresh food and cleaned up spills
- Brewed coffee and tea and changed out drink station syrups
- Filled out the daily shift log to record the amount of food prepared, used and leftover
- Accurately operated cash register to process customer payments
- Observed customer purchases in line and differentiated between standard portions
Education
Bachelor in Hospitality Management -
Capilano University
North Vancouver, BC04.2024
Skills
- Food and Beverage Service
- Organization and Time Management
- Prepare Orders
- Preparing Orders
- Process Payments
- Teamwork and Collaboration
- Waste Management and Reduction
Websites
Certification
Serving It Right, 02/2022, 02/2027, Responsible Service BC
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Independent Business Owner
Amway Corporation
12.2023 - Current
Grocery Clerk
T&T Supermarket
11.2023 - 05.2024
Server
What The Pho
11.2023 - 05.2024
Counter Staff
BC Place Stadium
03.2022 - 06.2022
Bachelor in Hospitality Management -
Capilano University
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