Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Long Hoang

Calgary,AB

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Crew Trainer

McDonald’s
Calgary, AB
06.2021 - Current
  • Followed company’s procedure for food preparation, assembly and presentation
  • Managing to keep a clean, hygiene and safe work space, while provided machinery upkeep
  • Engage with and understand customers, discover and responding to customer needs through clear and pleasant communication
  • Meet store food and safety policies and standards, including providing quality beverages and food products

Cashier

Cuty Restaurant
Calgary, AB
01.2019 - 02.2020
  • Performed outstanding, , including greeting more than 100 customers daily and guiding them with the best option
  • Established a reputation of being a trustworthy employee through a dedication to punctuality and dependability, which led to entrusted to handle up to $2000 a day in a transaction
  • Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders
  • Success multitasking while remaining professional and courteous in fast-paced environments

Education

Bachelor of Science - Architectural Technologies

Southern Alberta Institute of Technology
Calgary, AB
05.2024

High School Diploma -

Sir Winston Churchill
06.2021

Skills

  • Team Leadership
  • POS Systems
  • PPE Compliance
  • Attention to Detail
  • Training Method Development
  • Training Tools and Resources

Volunteer

The Mustard Seed Alberta  

Calgary, Alberta -Downtown Centre | April 19 , 2020  

Promoting transferring food cans/donating can vegetables, beans with a positive energetic attitude. Handing out warm soup for people in need. 

School Mentor 

Calgary, Alberta - SWC High School | July 23, 2019 - May 7, 2020

Offers free group teaching with math and science course. Educating and counseling for colleges/university programs. 

Daycare/Preschool

Calgary, Alberta - West Dalhousie School |  September 10, 2018- Present

Works with teachers and staff classrooms of group of two children's. Established positive relationships with students, parents, fellow teachers and staff. Redirect children to an encourage safe, positive behaviors. 

Timeline

Crew Trainer

McDonald’s
06.2021 - Current

Cashier

Cuty Restaurant
01.2019 - 02.2020

Bachelor of Science - Architectural Technologies

Southern Alberta Institute of Technology

High School Diploma -

Sir Winston Churchill

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Long Hoang