Summary
Overview
Work History
Education
Skills
Certification
Timeline
London Clarke

London Clarke

Registered Nurse
Kitchener,ON

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Registered Nurse/Registered Practical Nurse

HealthOPM
07.2021 - Current
  • Monitored patient condition by interpreting and tracking ECG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Implemented medication and IV administration, catheter insertion, and airway management.

Registered Practical Nurse

St Josephs Villa
05.2017 - Current
  • Administered medications, provided wound care to patients and monitor responses while working with other members of the healthcare team to adjust care plans.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Oversee UCP's and other staff to feed, bathe, dress, take vital signs and promote other individualized care while maintaining patient comfort and dignity.
  • Provided nursing care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of 60+ residents under long-term care.

Ambulance Dispatcher

Spectrum Services
08.2016 - 06.2017
  • Dispatched and coordinated ambulance services teams according to high-priority calls.
  • Assessed ambulance transfer requests and made quick judgment calls to determine appropriate action.
  • Directed responders using assigned mapping systems for timely ambulance attendance.
  • Provided on-the-job training and coaching to develop new dispatchers.
  • Communicated pre-arrival instructions to ambulance crew, helping crew deliver appropriate care and support to individuals.

Customer Service Supervisor & Trainer

ACS, A Xerox
10.2009 - 12.2012
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Led regular customer service meetings to review progress identify challenges and provide feedback.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Trained new team members on services and products to support optimal individual efforts and team productivity.
  • Coached employees through day-to-day work and complex problems.

Education

Bachelor of Science - Registered Nursing

McMaster University, Hamilton, ON
05.2023

Nursing Diploma - Registered Practical Nurse

Mohawk College of Applied Arts And Technology, Hamilton, ON
04.2017

High School Diploma -

Red Hill Adult Learning Center, Hamilton, ON
06.2014

Skills

  • Physical Assessment (Head to Toe)
  • Medication Administration
  • Feeding Pumps Understanding
  • Wound care & Assessment
  • Foley, In & Out Catheterization & CBI
  • IV insertion & Phlebotomy
  • ECG setup and Monitoring
  • Direct Patient Care
  • Hospice and Palliative Care
  • Long-Term Care

Certification

  • Gentle Persuasive Techniques
  • Crisis Prevention and Intervention
  • Basic Cardiac Life Support Certified
  • First Aide Certified
  • Blood Glucose Monitoring Trained
  • Blood Product Administration Certified


Timeline

Registered Nurse/Registered Practical Nurse - HealthOPM
07.2021 - Current
Registered Practical Nurse - St Josephs Villa
05.2017 - Current
Ambulance Dispatcher - Spectrum Services
08.2016 - 06.2017
Customer Service Supervisor & Trainer - ACS, A Xerox
10.2009 - 12.2012
McMaster University - Bachelor of Science, Registered Nursing
Mohawk College of Applied Arts And Technology - Nursing Diploma, Registered Practical Nurse
Red Hill Adult Learning Center - High School Diploma,

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London ClarkeRegistered Nurse