LONDON STIGER
Richmond
Summary
Versatile and results-driven professional with a proven history of success in retail, beauty services, management, administrative support, and childcare. Skilled in building strong client relationships, optimizing operations, and implementing innovative solutions for success. Highly regarded for exceptional organizational abilities, meticulous attention to detail, and a collaborative approach to teamwork. Seeking to utilize diverse skill set to contribute to a forward-thinking organization.
Overview
8
8
years of professional experience
Work History
Lead Front Desk Receptionist
FACE FOUNDRIÉ
Corte Madera
11.2025 - Current
- Oversee daily front-of-house operations, ensuring a seamless, elevated client experience and efficient service flow
- Support multi-location operations by managing client communication, email correspondence, and booking coordination across stores
- Lead hiring efforts, including conducting interviews and contributing to team selection decisions
- Train and onboard new team members, reinforcing brand standards, service expectations, and operational procedures
- Supervise and coach front bar staff, providing ongoing performance feedback and real-time problem-solving
- Drive retail performance through personalized product recommendations and consistent achievement of sales goals
- Resolve client concerns with professionalism, protecting brand reputation and strengthening client retention
- Collaborate with estheticians and leadership to optimize scheduling, workflow, and daily operations
- Maintain visual standards, cleanliness, and organization in alignment with company branding
- Efficient in inventory management, reporting, and administrative tasks to support overall store performance
Pilates Instructor/Trainee
Club Pilates Franchise LLC
Greenbrae
05.2025 - Current
- Developed individualized Pilates programs to enhance client strength and flexibility.
- Instructed group classes, fostering a supportive and motivating environment for participants.
- Assessed clients' physical abilities to ensure safe and effective exercise modifications.
- Educated clients on proper form and technique to maximize benefits of Pilates practices.
- Completion of certain certification hours and requirements
- Instructed group classes, ensuring proper technique and safety for diverse participant levels.
Front Desk Receptionist
Aesthetx
Greenbrae
01.2025 - 06.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Administrative Assistant
Oakbrook llc
San Anselmo
05.2024 - 12.2024
- Delivered administrative support to project managers, including scheduling, document management, and client relations.
- Coordinated office operations and supply chain logistics, minimizing workflow disruptions and improving efficiency.
- Maintained confidentiality and meticulous record-keeping to support company operations.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Personal Assistant/House Manager
Oakbrook llc
San Anselmo
05.2024 - 12.2024
- Directed household staff and managed schedules to maintain operational excellence.
- Organized professional and personal calendars, coordinating appointments and prioritizing tasks
- Streamlined inventory systems and vendor management processes for a high-functioning household.
Caregiver & Household Management Specialist
Care.com Inc
Atlanta
06.2023 - 03.2024
- Provided compassionate care and support to clients, ensuring comfort and safety during daily activities.
- Assisted clients with personal hygiene, meal preparation, and medication management to enhance overall well-being.
- Developed and maintained strong relationships with families, fostering trust and open communication regarding care needs.
- Implemented individualized care plans tailored to client preferences and health requirements for optimal outcomes.
Sales & Client Experience Manager
Savage x Fenty
Atlanta
01.2023 - 09.2023
- Managed sales floor operations, leading a team of advisors to exceed sales targets consistently.
- Spearheaded initiatives enhancing client experience, resulting in increased repeat visits and higher conversion rates.
- Trained and developed staff on customer engagement and product knowledge, elevating team performance and client satisfaction.
- Directed merchandising standards, ensuring alignment with corporate brandstrategy.
- Implemented performance metrics to assess team effectiveness and drive continuous improvement.
Hairstylist
Anjel Hair and Beauty Studios
Atlanta
09.2022 - 06.2023
- Provided professional braiding and hairstyling services tailored to individual client needs, resulting in a 75% repeat client rate.
- Maintained a hygienic and welcoming salon environment, consistently exceeding client expectations.
- Attended professional development workshops to stay updated on the latest beauty trends and techniques.
- Improved customer satisfaction with exceptional project management skills and timely delivery of services.
Caregiver & Household Management Specialist
Care.com
Berkeley
06.2021 - 09.2022
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with personal hygiene, meal preparation, and medication management.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Teachers Aid
PAC Heights Kidz
San Francisco
08.2020 - 03.2021
- Assisted lead teacher in implementing lesson plans and classroom activities.
- Supported students with diverse learning needs through tailored instructional strategies.
- Monitored student progress, providing feedback to enhance academic performance.
- Collaborated with educators to create a positive and inclusive learning environment.
- Developed engaging educational materials that aligned with curriculum objectives.
Ticket Taker
Live Nation
San Francisco
07.2019 - 03.2020
- Enhanced customer experience by providing friendly and efficient ticket-taking services.
- Collaborated with event staff to ensure a seamless and enjoyable experience for patrons.
Consignment Clerk
Crossroads Trading Co
San Francisco
04.2018 - 08.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Streamlined inventory management for optimal product turnover and customer satisfaction.
- Maintained accurate records of consigned items, ensuring proper payment to consignors.
Education
Raoul Wallenberg Traditional High School
San FranciscoSkills
- Advanced Administrative Skills
- Project & Operations Coordination
- Effective planning
- Client communication
- Inventory management
- Training new hires
- Team leadership
- Customer relationship management
Timeline
Lead Front Desk Receptionist
FACE FOUNDRIÉ
11.2025 - Current
Pilates Instructor/Trainee
Club Pilates Franchise LLC
05.2025 - Current
Front Desk Receptionist
Aesthetx
01.2025 - 06.2025
Administrative Assistant
Oakbrook llc
05.2024 - 12.2024
Personal Assistant/House Manager
Oakbrook llc
05.2024 - 12.2024
Caregiver & Household Management Specialist
Care.com Inc
06.2023 - 03.2024
Sales & Client Experience Manager
Savage x Fenty
01.2023 - 09.2023
Hairstylist
Anjel Hair and Beauty Studios
09.2022 - 06.2023
Caregiver & Household Management Specialist
Care.com
06.2021 - 09.2022
Teachers Aid
PAC Heights Kidz
08.2020 - 03.2021
Ticket Taker
Live Nation
07.2019 - 03.2020
Consignment Clerk
Crossroads Trading Co
04.2018 - 08.2019
Raoul Wallenberg Traditional High School