Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

London Faye Geroche

Yorba Linda

Summary

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills.

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Crumbl Crew

Crumbl Cookies
08.2024 - Current
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Castle Member

Camelot Golfland
02.2024 - Current
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
  • Contributed to the success of special events by executing assigned tasks efficiently and professionally.
  • Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
  • Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
  • Resolved guest concerns in a timely manner, demonstrating commitment to excellent customer service.
  • Supported team members during peak times by taking on additional roles when needed, fostering a cooperative work environment.
  • Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
  • Developed strong relationships with team members across departments, promoting open communication channels that led to improved collaboration efforts.
  • Helped maintain order during busy periods by directing foot traffic flow as needed around attractions or dining areas to maximize efficiency for park operations.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Intern

Step By Step Pediatric Therapy Inc.
10.2023 - 01.2024
  • Assisted occupational therapist with their sessions
  • Coordinated special activities and crafts for kids with disabilities
  • Maintained clean and sterile environment for children by disinfecting toys and surfaces
  • Assisted with data entry and filing
  • Enhanced customer satisfaction by providing friendly and efficient service upon entry.

Education

Business Administration

Fullerton College
Fullerton, CA
06-2027

High School Diploma -

Valencia High School
06.2024

Skills

  • Creativity and Innovation
  • Quick-learning
  • Problem-solving
  • Exceptional communication
  • Strong teamwork
  • Leadership Qualities
  • Guest Engagement
  • Safe Food Handling
  • Problem-Solving Skills
  • Cash Register Operation
  • Customer Assistance
  • Customer service
  • Time management
  • Clear communication
  • Cash handling
  • Cleaning

Certification

  • First Aid/CPR Certified
  • ServSafe Food Handler Cerified

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Crumbl Crew

Crumbl Cookies
08.2024 - Current

Castle Member

Camelot Golfland
02.2024 - Current

Intern

Step By Step Pediatric Therapy Inc.
10.2023 - 01.2024

Business Administration

Fullerton College

High School Diploma -

Valencia High School

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London Faye Geroche