London Barth
Castlegar,BC
Summary
Knowledgeable Retail Professional committed to service and performance. Delivered value through retail experience while mastering new skills in dynamic environments. Demonstrated strong work ethic, adaptability, and exceptional interpersonal skills in collaborative and independent settings.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
Key Holder/Shipping and Receiving Associate
Marks
Castlegar, British Columbia
11.2024 - Current
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Managed store personnel by delegating tasks and supervising daily operations.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Implemented loss prevention strategies to minimize store shrinkage.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Cultivated relationships with customers and vendors to foster trust and loyalty.
- Addressed customer needs and delegated tasks to ensure optimal coverage and service quality.
- Supported team by cleaning, managing cash registers, and merchandising products to enhance store presentation.
Sales Lead Keyholder
Petland
Cold Lake, Alberta
05.2022 - 08.2023
- Oversaw daily sales operations, enhancing store presentation to improve customer experience.
- Assisted customers in selecting appropriate pet products and services.
- Trained new employees on sales techniques and product knowledge.
- Maintained accurate records of customer transactions and sales data to support strategic decision-making.
- Coordinated communication between staff and management to ensure clarity on store policies.
Laundry Attendant
Plaza Laundromat Ltd
04.2022 - 01.2023
- Operated laundry equipment and loaded machines, ensuring optimal capacity for efficient processing.
- Maintained cleanliness and functionality of laundry equipment through regular cleaning and maintenance.
- Collected soiled linens and clothing, pre-treating stains to enhance washing effectiveness.
- Set up wash and dry cycles with appropriate settings such as spin speed.
Sales Associate
Central Bark
05.2022 - 11.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in locating products and verified inventory availability at other locations.
- Priced and tagged merchandise to ensure readiness for customer purchase on sales floor.
- Rotated stock and restocked shelves to ensure product availability and enhance store presentation.
Education
High School Diploma -
LV Rogers
Nelson, BCSkills
- Inventory Management
- Customer Needs Assessments
- Cash Handling
- POS Terminal Operation
- Store Recovery Processes
- Customer Service
- Customer Needs Assessments
- Product Assessments
- Team Collaboration
- Workplace Safety
- Superior Work Ethic
- Workplace Safety
Timeline
Key Holder/Shipping and Receiving Associate
Marks
11.2024 - Current
Sales Lead Keyholder
Petland
05.2022 - 08.2023
Sales Associate
Central Bark
05.2022 - 11.2022
Laundry Attendant
Plaza Laundromat Ltd
04.2022 - 01.2023
High School Diploma -
LV Rogers