Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
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Lola B.

Castlegar

Summary

Dedicated to customer service with 8 years of experience. Proficient in resolving issues effectively and efficiently, and sharing customer satisfaction in fast past environments. Strong communication and problem solving skills, with a proving track record of meeting and succeeding service expectations. Committed to fostering a positive experience for customers and repeat business.

Eager to commit to a dynamic team and drive excellent service outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Personal Trainer

Anytime Fitness
03.2025 - Current
  • Developed personalized fitness programs tailored to clients' individual goals and needs.
  • Educated clients on proper exercise techniques to maximize performance and prevent injuries.
  • Led group training sessions, fostering a supportive community atmosphere among participants.
  • Conducted fitness assessments to identify strengths, weaknesses, and areas for improvement.

Nelson Boxing Cub

Jesse Pineiro
01.2022 - 06.2025
  • Working front desk
  • Boxing coach for women's,kids and mixed adult classes
  • Opened and Closing shifts
  • Cleaned gym, fix problems, customer service
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Collected payments and issued locker room passes.
  • Promptly responded to all requests for assistance.

Delivery Driver

Dominos Pizza
06.2024 - 09.2024
  • Navigated delivery routes efficiently, ensuring timely and accurate package distribution.
  • Communicated effectively with customers to resolve issues and enhance service satisfaction.
  • Assisted in training new drivers on safety protocols and efficient delivery practices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Frog Peak Cafe

Dana Alder
06.2019 - 09.2022
  • Skilled at working independently and collaboratively in team environment.
  • Organized and detail-oriented with strong work ethic.
  • Proved successful working within commercial kitchen, front of house costumer service in fast-paced environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Monitored food temperatures to comply with safety regulations.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Produced food and drink products adhering to company quality and quantity standards.

The Protein Pub

Ryan Dore
04.2017 - 02.2018
  • Completed smoothie orders
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Smoothie Barista

Education

High School Diploma -

LVR
06.2023

Skills

  • Motivation
  • Attention to detail
  • Responsible
  • Reliable
  • Strong work ethic
  • Creativity enhancement

Accomplishments

  • Received Sports Ambassador achievement award at city of Nelson BC in December of 2023.
  • 3x Provincial Boxing Champion.
  • Youth Gold and Silver Medalist, National Team 2023-2025.
  • Silver Medalist, AMBC Continentals; (COL).
  • Represented BC in the Canada Winter Games, PEI 2023.
  • Placed Bronze medalist at Canada Cup in Elite Category.

Languages

English
Full Professional

Certification

  • Certified Personal Trainer
  • Body Sugaring, Sugar Shack - 2024
  • Food Safe - 2023


Timeline

Personal Trainer

Anytime Fitness
03.2025 - Current

Delivery Driver

Dominos Pizza
06.2024 - 09.2024

Nelson Boxing Cub

Jesse Pineiro
01.2022 - 06.2025

Frog Peak Cafe

Dana Alder
06.2019 - 09.2022

The Protein Pub

Ryan Dore
04.2017 - 02.2018

High School Diploma -

LVR
Lola B.