Udeshika Dilshani Attanayake
Ponoka,Canada
Summary
Adaptable and efficiency-oriented professional with over 10 years experience in various Fields. I'm an influential communicator able to guide cohesive teams towards shared goals and advancement. Personable and approachable; Enjoys meeting and talking with different people. Recognizes and resolves problems quickly and efficiently to foster positive relationships with customers to promote their satisfaction and loyalty.
Overview
11
11
years of professional experience
Work History
Food Service I
Centennial Centre For Mental Health And Brain Injury
08.2023 - Current
- Maintained a clean and sanitary kitchen environment, adhering to health department regulations and guidelines.
- Trained new staff members on proper cooking techniques, safety procedures, and equipment usage for optimal performance.
- Increased efficiency in the kitchen by multitasking and coordinating various tasks simultaneously.
- Adapted quickly to changing menus or ingredient availability while maintaining creativity and culinary excellence in dish creation.
Server/Prep Cook
Longhorn saloon & Grill
05.2023 - Current
- Welcome Guests, Present menus, Take orders and Serve Guests
- Preparing and Plating foods
- Inventory management
Staff Assistant - I
Bank of Ceylon
08.2018 - 04.2023
- Opened new accounts and served existing customers based on individual financial needs
- Promoted and sold banking products and financial services
- Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits and account services
- Assisted customers by phone and in person by answering banking questions and recommending solutions
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts
Management Service Officer - III
Ministry of Public Administration
09.2015 - 08.2018
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel
- Developed organizational filing systems for confidential employee records and reports
- Supported recruitment with resume screening, interview scheduling and candidate job offers
Client Due Diligence Analyst
HSBC Electronic Data Processing
04.2014
- Assisted with analysis and data gathering in support of risk assessment
- Conducted extensive research and participated in local networking events to help determine programs that would be effective
Education
Bachelor of Science - Business Management
Wayamba University of Sri Lanka
03.2018
Certificate - Human Resource Management
Institute of Personnel Management
05.2016
General Certificate of Education(Advance Level) - Commerce
Pushpadana Girls' College
08.2012
Skills
- Computer Literacy
- Outstanding Communication Abilities
- Ability of adapting to different conditions
- An Outstanding Personality
- Excellent Organizing and Time Management skill
- Work in flexible Hours
Languages
English
Full Professional
Sinhala
Native or Bilingual
French
Elementary
References
- Mr. Nuwan Warnakula, Owner/CEO, Longhorn Saloon and Grill, Ponoka, nuwans88@yahoo.com, +1 780 902 8812
- Mr. Brian Spelrem, Owner, Smooth Edge Concrete Solutions, Ponoka, brianspelrem@gmail.com, +1 403 807 7915
Timeline
Food Service I
Centennial Centre For Mental Health And Brain Injury
08.2023 - Current
Server/Prep Cook
Longhorn saloon & Grill
05.2023 - Current
Staff Assistant - I
Bank of Ceylon
08.2018 - 04.2023
Management Service Officer - III
Ministry of Public Administration
09.2015 - 08.2018
Client Due Diligence Analyst
HSBC Electronic Data Processing
04.2014
Certificate - Human Resource Management
Institute of Personnel Management
General Certificate of Education(Advance Level) - Commerce
Pushpadana Girls' College
Bachelor of Science - Business Management
Wayamba University of Sri Lanka
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