Lokesh Kumar Raju
Summary
Dynamic professional having around 4.7 years of versatile experience as a Support Specialist - Technical in India and 3 months of experience in Canada as High-performing Inbound and Outbound Warehouse Associate.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inbound and Outbound Warehouse Associate
CEVA Logistics
11.2023 - 01.2024
- · Performed all warehouse clerk duties including picking, packing, counting & record keeping, and maintaining a
- Clean area.
- · Picked all orders with 100% accuracy despite high speeds.
- · Maintained a clean work area, meeting 98% of inspection requirements.
- · Supervised and worked alongside teams of temporary employees.
- · Teach interest or professional development courses.
Technical Consultant
NIIT Limited
01.2019 - 08.2023
- Assist with customer deployments by coordinating across Analytics/Solutions, Operations, Client Services, Product Management and Development groups
- Working on different projects to assist with development, monitoring and/or measuring
- Working with the Hosting team and the developer’s team to patch code using the Apache and Nginx’s servers on the STG/UAT/QC environment
- Running the mongo DB queries as per the code patch requirements
- Create and manage automated deployments across various technologies such as Jenkins
- Work with the Transition team to ensure that all processes adhere to the standards set out within the Change Management process
- Conducted hassle-free online training for RedHat (North America and EMEA Region)
- Monitored Virtual training application/Server (ROL / Novello) and analyzed connections for the live training (BlueJeans)
- Provided Technical support over Chat, Phone, and Email to the End users and Trainers
- Worked on issues reported by end users on the case management ticketing system
- Instructor's first point of contact for technical queries
- Coordinated with the Operations team on training logistics/modification in scheduled training and documented all customer inquiries and comments thoroughly and quickly.
Education
Post-Graduate Diploma - Project Management
Canadore College of Applied Arts And Technology
08.2024
BTech in Computer Science and Engineering (CSE) -
GURU NANAK DEV UNIVERSITY, Regional Campus
07.2018
Skills
- Knowledgeable with working with APIs and coding solutions to leverage them
- Knowledge of Network infrastructure systems
- Knowledgeable with development tools (Git, Jenkins)
- Comfortable communicating with clients
- Strong knowledge of Unix/Linux administration
- Knowledge of Cloud Technology AWS
- Material Handling Equipment
- Willing to Learn
- Decision-Making
- Efficient multitasking
- Order Picking
- Handheld scanner operation
Availability
Flexible availability including days, evenings, overnights holidays and weekends.
Certification
- Red Hat Certified System Administration (RHCSA), 2018
- Red Hat Certified Engineer (RHCE), 2018, 180-045-999
Timeline
Inbound and Outbound Warehouse Associate
CEVA Logistics
11.2023 - 01.2024
Technical Consultant
NIIT Limited
01.2019 - 08.2023
Post-Graduate Diploma - Project Management
Canadore College of Applied Arts And Technology
BTech in Computer Science and Engineering (CSE) -
GURU NANAK DEV UNIVERSITY, Regional Campus
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