Lois Angeli Hora
Forestville,QC
Summary
Accomplished in reducing expenses, streamlining financial operations and improving reporting functions. Highly organized and systematic with in-depth understanding. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Warehouse Controller
International Medical Center Hospital
01.2014 - 12.2023
- Improved warehouse efficiency by implementing effective inventory control systems and procedures.
- Streamlined operations for increased productivity by optimizing warehouse space utilization and layout.
- Reduced order processing time with the introduction of barcode scanners and automated picking systems.
- Enhanced safety standards, conducting regular inspections and team training sessions on safe handling techniques.
- Managed a team of warehouse staff, providing guidance, training, and performance evaluations to ensure optimal job performance.
- Maintained accurate records of inventory levels, regularly reviewing stock movement to minimize discrepancies.
- Developed expert knowledge in relevant warehouse management software, enabling efficient data entry and report generation.
- Ensured compliance with industry regulations, maintaining up-to-date knowledge of relevant policies and procedures.
- Expedited order fulfillment process by introducing an efficient packing system that reduced errors and delays.
- Coordinated annual inventory audits to verify stock accuracy, implementing adjustments as necessary to maintain accurate records.
- Fostered a positive work environment that promoted teamwork and effective communication among staff members.
- Implemented new technologies to support improved workflow processes within the facility, resulting in increased operational efficiency overall.
- Adhered to company regulations regarding workplace safety and employee health.
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
Hospital Clerk
International Medical Center Hospital
09.2008 - 12.2013
- Contributed to a positive hospital environment by greeting patients, addressing concerns, and directing inquiries to appropriate personnel.
- Ensured accuracy in billing processes by verifying insurance information and updating patient financial records.
- Answered phone calls and messages for physician, medical facility, scheduling appointments, and handling patient inquiries.
Reservation Officer
Movenpick Hotel
11.2007 - 08.2008
- Enhanced customer satisfaction by efficiently handling reservation inquiries and providing accurate information.
- Streamlined booking processes for increased efficiency and improved guest experience.
- Managed high call volume, ensuring prompt attention to all reservation requests and inquiries.
- Collaborated with team members to achieve department goals and maintain high levels of customer service.
- Handled reservations and answered questions from interested patrons for busy [Number]-room hotel.
Education
Bachelor of Arts - Political Science
Central Philippine University
PhilippinesSkills
- Inventory management
- Cycle counting
- Customer service
- Logistics coordination
- Time management
- Warehouse management systems
- Team leadership
- Problem-solving abilities
- Stock control
- Material handling
Languages
English
Professional Working
Arabic
Elementary
Timeline
Warehouse Controller
International Medical Center Hospital
01.2014 - 12.2023
Hospital Clerk
International Medical Center Hospital
09.2008 - 12.2013
Reservation Officer
Movenpick Hotel
11.2007 - 08.2008
Bachelor of Arts - Political Science
Central Philippine University
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