Loi Chau
Corona
Summary
Experienced home showroom supervisor dedicated to developing my background experiences, interpersonal skills, and customer service-oriented abilities. Skilled in creating a positive and engaging environment for customers, I am committed to providing exceptional service and ensuring their satisfaction. With strong attention to detail and effective team management abilities, I am confident in my ability to contribute to the company's success and exceed expectations in this role.
Overview
31
31
years of professional experience
Work History
EQUIP MACHINE OPER
Costco Wholesale Corporation
06.2021 - Current
- Completes daily forklift safety checklist.
- Picking merchandises such as furniture, appliance, television etc... at assigned location for daily shipping.
- Communicates with floor supervisors and managers to set priorities.
- Ensures proper cleanup, and removes empty pallets.
- Sort and run drop ship.
- Help inbound consolidate and put away merchandises.
Gas Station Attendant/Retail Sale Cashier
Von Supermarket Chain Gas Station
01.2019 - 06.2021
- Facilitate retail fuel sales and maintenance of mechanical pumps to ensure a clean and safe sale operation at the public gas station
- Facilitate retail sale and support of onsite convenient store as a cashier and customer service representative
- Maintain and ensure that the fuel station facility is clean, safe with adequate required clearance, and regulatorily compliant with all current state and local safety & environmental law, ordinances and regulations.
Business Manager
Exchange Nail & Spa
01.2017 - 12.2019
- Oversee daily operation of the salon facility, ensuring every customer is serviced with the highest level of satisfaction and client retention rate
- Manage employee service appointment schedules and evaluate service performance to ensure a customer satisfaction-oriented business with a predictable profitable forecast.
- Trouble-shoot and repair mechanical breakdowns of onsite salon equipment and fixtures used in servicing the customers.
Managing Owner
Nothing But Nails
09.2008 - 09.2016
- Run daily business activities including assigning, scheduling service requests to manicurist technicians and manage business cash flow and expenditures.
- Perform installation, repair, and maintenance of motors, valves, and water lines of the spa facility; maintain and ensure the salon facility is regulatorily compliant with all applicable quality, health, safety imposed by the Tennessee State Cosmetic Board Regulations
- Ensure customer satisfaction with safe service and quality at the highest level of standard
- Manage and control facility supplies inventory, supplier relations and negotiating contracts, prices, timelines of delivery, etc
- Recruit and train new nail manicurist technicians.
Production Lines Supervisor
MRV Communication / Luminent OIC
06.1994 - 06.2007
- Managed test stations and production lines of 20 team members; oversee and evaluate employee performance review and training certification
- Technical liaison/consultant for new product line, core component development & test station assembly
- Set up and maintain test stations and production lines to ensure smooth production flow and continuous operation on daily basis; ensure electronic test equipment are regularly maintained and calibrated according to industry certification/specification standards
- Established and updated production schedules to meet changing demands.
- Perform Electronic Soldering & Final Assembly of Electronic Components
- Trouble-shoot, test and repair defected electronic components
- Recruited and trained new electronic assemblers and testers
Education
General Studies
Glendale Community College
Glendale, CA01.1993
H.S. Diploma - General Studies
Glendale High School
Glendale, CA01.1990
Skills
- Strong communication skills
- Effective time management
- Efficient route planning
- Efficient packing techniques
Timeline
EQUIP MACHINE OPER
Costco Wholesale Corporation
06.2021 - Current
Gas Station Attendant/Retail Sale Cashier
Von Supermarket Chain Gas Station
01.2019 - 06.2021
Business Manager
Exchange Nail & Spa
01.2017 - 12.2019
Managing Owner
Nothing But Nails
09.2008 - 09.2016
Production Lines Supervisor
MRV Communication / Luminent OIC
06.1994 - 06.2007
H.S. Diploma - General Studies
Glendale High School
General Studies
Glendale Community College
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