Eli Matsemwa

RESPONSIBILITIES AND DUTIES:

o Providing leadership for the security department while on duty.

o Ensuring that all department staff are operating within the company's core values and carrying out their duties in accordance with the service standards policy while on duty.

o Ensuring that the department operates in compliance with AGLC Terms and Conditions while on duty.

o Implementation of departmental policies.

o Monitoring the performance of department staff while on duty.

o Informing the security manager of incidents and discrepancies.

o Recommending coaching or discipline of department staff on duty to the security manager.

o Implementing emergency procedures in the absence of the security manager.

o Responding to all serious incidents while on duty.

o Responding to requests from department staff while on duty.

o Responding to requests from other departments within the casino while on duty.

o Facilitating access to secure areas and vaults while on duty.

o Ensuring all duties are carried out by department staff according to procedures and in a timely manner while on duty.

RESPONSIBILITIES AND DUTIES:

• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Provided prompt response to emergency situations, ensuring the safety of all individuals involved.
• Collaborated with law enforcement agencies to apprehend suspects and prevent criminal activities on premises.
• Completed detailed incident reports.
• Enforced company policies and procedures.

RESPONSIBILITIES AND DUTIES:

• Scan all documents from Mortgage and loan files into computerized database.
• Enter all life and home insurance customer applications onto a spreadsheet on a daily basis.
• Enter all life and home insurance customer applications onto a spreadsheet on a daily basis.
• Process all customer information requests from branches across the province.
• Place and secure customer files in boxes for secure offsite storage.