Logan Shepard
Loomis
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
TravisMathew LLC
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Videographer/Photographer
Freelance
08.2020 - 10.2024
- Develop original content through research independent sources.
- Traveled with clients to different locations
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Collaborated with team members to improve overall customer service experience.
- Applied current editing and photography tools to preset the best content.
Education
Bachelor of Science - Communications
University of Utah
Salt Lake City, UT12-2024
Associate of Science - Social And Behavioral Sciences
Sierra College
Rocklin, CA12.2022
High School Diploma -
Del Oro High School
Loomis, CA05.2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Listening skills
- Multi-tasking strength
- Goal oriented
- Relationship building
- Outgoing personality
- Exceptional customer service
- Conflict resolution
Timeline
Sales Associate
TravisMathew LLC
06.2024 - Current
Videographer/Photographer
Freelance
08.2020 - 10.2024
Bachelor of Science - Communications
University of Utah
Associate of Science - Social And Behavioral Sciences
Sierra College
High School Diploma -
Del Oro High School
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