Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
Security Agent
Rosewood Miramar Beach
10.2023 - 09.2024
Enhanced facility security by conducting regular patrols and monitoring CCTV systems.
Collaborated with local law enforcement agencies during investigations and emergency situations for efficient response.
Maintained a safe environment for staff and customers through proactive surveillance of potential threats.
Documented incident reports accurately to support management decisions and external investigations as needed.
Responded to various security incidents, providing immediate assistance and escalating issues when necessary.
Restaurant Busser
Shoreline Cafe
08.2021 - 10.2023
Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
Associate of Arts - Sports Medicine
Santa Barbara City College
Santa Barbara, CA
High School Diploma -
Santa Barbara Highschool
700 E Anapamu St, Santa Barbara, CA 93103
06-2022
Skills
Building client relationships
Client service
Client retention
Appointment scheduling
Policy management
Customer service
Physical fitness
Perimeter security
First aid proficiency
Patrol procedures
Reliability
Certification
Accident and Health License – California Department of Insurance.