Logan Orrock
Elk Grove
Summary
Dynamic customer service professional with proven expertise at Target, recognized for top delivery performance. Skilled in conflict resolution and order processing, I enhance customer satisfaction through effective transaction handling and product knowledge. Committed to creating positive shopping experiences while maintaining high standards in inventory management and team collaboration.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Target
Elk Grove
11.2023 - Current
- Organized customer orders and delivered to drive-up area, achieving top delivery staff recognition at Elk Grove store.
- Assisted customers with transactions at checkout to ensure efficient service.
- Facilitated purchase returns, issuing credits or gift cards to enhance customer satisfaction.
- Maintained clean and orderly stock on shelves to promote a positive shopping environment.
- Resolved customer disputes promptly to ensure successful interactions.
Crew Member
Wendy's
Elk Grove
07.2020 - 10.2021
- Moving fast, I took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals. Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Supported great dining and meal experiences for guests.
- I became familiar with products to answer questions and make suggestions.
- Adhered to company safety standards, rules
Education
High School Diploma -
Calvine High School
Elk Grove, CA05-2022
Skills
- Customer service
- Order processing
- Transaction handling
- Conflict resolution
- Product knowledge
- Inventory management
Timeline
Customer Service Representative
Target
11.2023 - Current
Crew Member
Wendy's
07.2020 - 10.2021
High School Diploma -
Calvine High School
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