Logan McDonald
Bowmanville,ON
Summary
Dynamic leader with extensive experience at the Municipality of Clarington, excelling in emergency response and customer service. Proven track record in enhancing team collaboration and swimmer safety, while implementing innovative instructional methods. Recognized for fostering a positive environment and driving patron satisfaction through effective communication and conflict resolution. Acknowledged by my peers with the Team Spirit Award.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head Lifeguard/Head Instructor
Municipality of Clarington
12.2021 - Current
- Learned and maintained proficiency in first responder skills such as Standard First Aid with CPR-C, HCP, and Airway Management to offer individuals in distress optimal support.
- Observed recreational users to detect safety concerns and prevent future incidents.
- Responded to life-threatening emergencies and provided the necessary treatment.
- Encouraged teamwork and camaraderie among Lifeguard staff by organizing team-building activities outside of work hours.
- Addressed and resolved patron complaints, leading to increased satisfaction and positive feedback.
- Minimized risk of accidents with thorough daily inspections of pool area.
- Assisted in various staff training sessions, elevating team readiness and response capabilities.
- Facilitated team discussions regarding operational challenges and adjustments, leading to enhanced collaboration and performance.
- Monitored all zones for unsafe activity and took corrective actions when necessary.
- Improved team morale and motivation, recognizing outstanding performances and encouraging peer learning through open channels of communication.
- Participated in advanced lifesaving courses, such as National Lifeguard Instructor, Standard First Aid Instructor, Lifesaving Instructor, Cardiopulmonary Resuscitation, and Airway Management certification courses.
- Streamlined various administrative tasks by implementing efficient methods for report card submission, development of a budget spreadsheet, swim program assessment, and assisted in the update of all staff and supervisor manuals.
- Cooperated fully with supervisors to identify areas of concern and ascertain reliable methods for remediation.
Lifeguard/Instructor
Municipality of Clarington
08.2019 - 12.2021
- Provided mentorship to fellow lifeguards, guiding their professional growth throughout their employment.
- Improved swimmer safety by consistently enforcing pool rules and regulations.
- Optimized instructional methods based on individual learning styles, resulting in higher success rates among students.
- Promoted water safety awareness in the community through informative presentations and events.
- Expanded program offerings by continuously updating certifications and qualifications as a Lifeguard Instructor.
- Strengthened relationships with local schools by conducting visits as a lifeguard ambassador for recruitment.
- Contributed to a safer swimming environment by maintaining clean, organized, and hazard-free pool areas.
- Increased patron satisfaction by addressing concerns and providing exceptional customer service.
- Developed engaging lesson plans for various age groups to teach essential water safety skills effectively.
Education
Bachelor of Kinesiology - Kinesiology
Trent University
Peterborough, ON04-2026
High School Diploma -
St. Stephen Catholic Secondary School
Bowmanville, ON06-2021
Skills
- Effective Leadership
- Critical thinking
- Strong initiative
- Customer Service Excellence
- Team management
- Physical fitness
- Conflict resolution
- Emergency response
- Group and individual instruction
- Workforce scheduling
- Teamwork and collaboration
- Confident Communicator
Accomplishments
- Academic excellence and strong initiative resulted in being selected to lead a research study in Biomechanics at Trent University.
- Appointed as a dedicated member of the Trent Varsity Men's Rugby Leadership Group.
Certification
- Standard First Aid with CPR-C Recert (2024-07-21)
- Emergency First Aid Instructor Recert (2023-10-27)
- Lifesaving Instructor Recert (2023-10-27)
- National Lifeguard Instructor Recert (2023-10-27)
- Standard First Aid Instructor Recert (2023-10-27)
- Swim Instructor Recert (2023-10-27)
- Automated External Defibrillation (2023-09-20)
- Standard First Aid Instructor (2023-07-09)
- Airway Management (2023-06-29)
- Cardiopulmonary Resuscitation - HCP (2023-06-29)
- National Lifeguard - Waterfront (2023-06-29)
- National Lifeguard - Pool Recert (2023-06-24)
- National Lifeguard Instructor (2023-06-04)
- Examiner Course Award (2023-07-09)
Timeline
Head Lifeguard/Head Instructor
Municipality of Clarington
12.2021 - Current
Lifeguard/Instructor
Municipality of Clarington
08.2019 - 12.2021
Bachelor of Kinesiology - Kinesiology
Trent University
High School Diploma -
St. Stephen Catholic Secondary School
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