Logan MacArthur
Keswick,ON
Summary
Knowledgeable Support Personnel with solid background in providing support and assistance in various settings. Demonstrated ability to complete tasks efficiently and contribute positively to team atmosphere, Proven skills in adaptability and effective communication, ensuring smooth operations and seamless teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Volkswagen of Newmarket
05.2025 - Current
- Deliver an exceptional buying experience by serving customers in a friendly, professional, and transparent manner.
- Provided detailed product knowledge to assist customers in making informed decisions.
- Prepare sold vehicles for delivery and provide clients with a complete delivery experience.
Delivery Specialist
Volkswagen of Newmarket
11.2024 - 05.2025
- Coordinated delivery schedules to ensure timely vehicle deliveries and customer satisfaction.
- Collaborated with sales teams to streamline delivery process
- Trained new team members on delivery protocols
- Set customers up in their car
- Ensured all paperwork was signed
- Collected all extra pieces to finalize the delivery
Support Personnel
Pfaff Motorsports
01.2024 - 2025
- Maintained trailer organization
- Keeping drivers/team on a schedule
- Ensuring the team had meals
- Kept snacks and coolers stocked
Pre-Owned Administrator
Volkswagen of Newmarket
12.2022 - 11.2024
- Coordinated used vehicle inventory management, ensuring timely updates and accurate records.
- Purchased all used cars into the dealer
- Worked with Wholesaler and their day to day
- Worked effectively in fast-paced environments.
Compliance Administrator
Volkswagen of Newmarket
09.2022 - 11.2024
- Ensured all deals were printed in a timely manner
- Licensed all sold vehicles
- Sent customers insurance documents
- Assisted management in any small tasks
Server/Hostess/Supervisor (Seasonal)
Henry’s Sans Souci, Frying Pan Island San Souci, ON
05.2019 - 09.2024
- Assisted with opening and closing duties
- Served customers drinks and food
- Interacted with customers for great experience
- Entered food and drinks into POS system
Receptionist
Volkswagen of Newmarket
09.2021 - 09.2022
- Managed front desk operations, ensuring efficient customer service and appointment scheduling.
- Coordinated communication between departments, enhancing information flow and teamwork.
- Trained new staff on reception protocols and customer interaction techniques.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Business Administration And Management
Centennial College
Toronto, ON11-2022
Clarington Central Secondary School
Bowmanville, ON06.2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
Certification
- Smart Serve April 2018
- OMVIC License July 2024
Timeline
Sales Associate
Volkswagen of Newmarket
05.2025 - Current
Delivery Specialist
Volkswagen of Newmarket
11.2024 - 05.2025
Support Personnel
Pfaff Motorsports
01.2024 - 2025
Pre-Owned Administrator
Volkswagen of Newmarket
12.2022 - 11.2024
Compliance Administrator
Volkswagen of Newmarket
09.2022 - 11.2024
Receptionist
Volkswagen of Newmarket
09.2021 - 09.2022
Server/Hostess/Supervisor (Seasonal)
Henry’s Sans Souci, Frying Pan Island San Souci, ON
05.2019 - 09.2024
Business Administration And Management
Centennial College
Clarington Central Secondary School