Logan Laforest
Greater Sudbury
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain a positive store environment.
Overview
3
3
years of professional experience
Work History
Marketing And Sales
Northern Rv
06.2025 - 08.2025
- Develop and execute marketing campaigns across digital platforms (social media, email, website) to promote RV inventory, sales events, and dealership services.
- Create engaging content (photos, videos, ads) to showcase RV features, promotions, and customer testimonials.
- Assist walk-in and online customers with product information, pricing, and financing options.
- Build relationships with prospective and existing customers to encourage repeat business and referrals.
Sales Associate
Under Armour
11.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Toys R Us
02.2022 - 05.2023
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Assessed customer needs to provide assistance and information on product features.
- Answered incoming telephone calls to provide store, products and services information.
- Built, assembled, and inspected bicycles and other large toys for retail display or customer pickup.
Education
High School Diploma -
Lasalle Secondary School
Sudbury, ON06.2023
Skills
- Store Opening and Closing
- Cash Handling
- Merchandising
- Upselling Techniques
- Problem-Solving
- Product Recommendations
- Flexible Schedule
- Stockroom Upkeep
- Verbal and Written Communication
- Building Customer Loyalty
Languages
English
Native/ Bilingual
French
Professional
Education
other
Timeline
Marketing And Sales
Northern Rv
06.2025 - 08.2025
Sales Associate
Under Armour
11.2023 - 03.2024
Sales Associate
Toys R Us
02.2022 - 05.2023
High School Diploma -
Lasalle Secondary School