Logan Huffman
Welland,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Hairstylist position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Tim Hortons
10.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
Beauty Advisor
Sally Beauty
04.2020 - 12.2020
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Processed payments, entering sales in register for prompt customer service.
- Arranged merchandise to present visually appealing displays and attract clientele.
Education
No Degree - Hairstylist
Niagara College
Welland, ON08.2024
Skills
- Scheduling
- Complaint Resolution
- Data Collection
- Information Security
- Customer Engagement
- Relationship Building
- Customer Service
- Retail Experience
- Flexibility and Adaptability
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Languages
English
Native or Bilingual
Certification
- Barbicide Training - 2023
Timeline
Customer Service Representative
Tim Hortons
10.2023 - Current
Beauty Advisor
Sally Beauty
04.2020 - 12.2020
No Degree - Hairstylist
Niagara College
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