Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Logan Guilbault

Stratford,PE

Summary

Highly motivated with extensive customer service and sales experience. Dedicated to providing exceptional customer service through active listening and problem solving. Love working in a group and will be my best wherever I can help the team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Associate Insurance Manager

G7 Insurance
02.2023 - Current
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Expanded the company''s client base through effective networking and relationship-building strategies.
  • Collaborated with underwriters to negotiate favorable terms for clients, ensuring competitive pricing and comprehensive coverage.
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Assisted clients with claims processing, ensuring a smooth experience during difficult times.

Associate Insurance Advisor

Co-operators Insurance
08.2020 - 02.2023
  • Enhanced customer satisfaction by providing personalized insurance advice and policy recommendations.
  • Streamlined the client onboarding process for a more efficient and enjoyable experience.
  • Developed strong relationships with clients, ensuring loyalty and long-term business growth.
  • Collaborated with team members to achieve company targets and improve overall performance.
  • Assisted in the resolution of complex claims, leading to increased customer satisfaction and retention rates.

Production Scheduling Manager

Cascadia Metals
01.2017 - 08.2020
  • Improved production efficiency by streamlining scheduling processes and optimizing resources allocation.
  • Reduced lead times for customer orders through effective planning and prioritization of production tasks.
  • Increased on-time delivery rates by closely monitoring production progress and proactively addressing potential bottlenecks.
  • Developed comprehensive schedules for multiple product lines, ensuring optimal utilization of manufacturing capacities.
  • Assisted in inventory management, balancing raw material levels with production requirements to minimize stockouts and overstock situations.
  • Coordinated with sales and customer service teams to provide accurate lead times and ensure client satisfaction.

Education

BBA - Business

Langara College
Vancouver, BC

Skills

  • Records Management
  • Risk Analysis
  • Team leadership
  • Customer service
  • Problem solving
  • Decision making
  • Strategic planning
  • Organizational skills
  • Marketing
  • Product Sales

Languages

English
Native or Bilingual

Certification

  • General Insurance License - 3 years

Timeline

Associate Insurance Manager

G7 Insurance
02.2023 - Current

Associate Insurance Advisor

Co-operators Insurance
08.2020 - 02.2023

Production Scheduling Manager

Cascadia Metals
01.2017 - 08.2020

BBA - Business

Langara College

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Logan Guilbault