Logan Fantocone
Redlands
Summary
Skilled Service Leader with six years of proficiency in customer service, warehouse work, tech work, and the ability to curate an enhanced experience in team culture and customer relations.
Overview
7
7
years of professional experience
Work History
Beverage Control Clerk
Yaamava Resort and Casino
12.2023 - Current
- Streamlined workflow processes by collaborating with team members to identify areas of improvement and implement solutions.
- Assisted in training new hires, sharing knowledge of best practices for efficient clerk operations.
- Performed periodic counts and physical inventory assessments as directed by lead staff.
- Complete personalized orders in a timely and efficient manner.
- Order the enterprise's inventory multiple times per week
General Merchandise Specialist
Albertsons
01.2022 - 12.2023
- Excelled in efficient time management in regard to stocking, food handling, order curating and deliveries by cutting down cost of labor
- Presented new concepts in order readiness to create an enhanced experience for overnight stock team which increased proficiency
- Led a team of 10 employees to provide quality service to more than 1,000 customers per month
- Promoted to cross work in over four departments in less than six months due to excellent performance
- Guaranteed quality and 100% customer satisfaction by auditing transactions and insuring order accuracy
- Collaborated with 4 team members daily to deliver food orders based on customers' choice
Deli Supervisor
Sprouts Farmers Market
01.2020 - 01.2022
- Helped a team of 13 staff to find deeper workplace engagement and improved customer service metrics and productivity
- Assisted the Food Service Director with the day-to-day operations with specialization in food handling certifications, sanitation, performance operations and technological update
- Oversaw and optimized work of 10 team members performing high-quality work and insuring customer connections and satisfaction
- Achieved food safety audit every year from 2020–2022
Shift Trainer
Raising Cane's
01.2018 - 01.2020
- Maintained high standards of customer service during high-volume, fast-paced times, prepared all food orders within a 2–3 minute time frame
- Delivered all food in under 1 and a half minutes
- Helped create and maintain team culture, emphasizing importance of bonding events, store leadership development and growth within company
Education
High School Diploma -
Rancho Cucamonga High School
Rancho Cucamonga, CA05-2019
Skills
- Guest Service
- Cost Control
- Sanitation Standards
- Maximizing Sales
- Food Products
- Team Leading
Timeline
Beverage Control Clerk
Yaamava Resort and Casino
12.2023 - Current
General Merchandise Specialist
Albertsons
01.2022 - 12.2023
Deli Supervisor
Sprouts Farmers Market
01.2020 - 01.2022
Shift Trainer
Raising Cane's
01.2018 - 01.2020
High School Diploma -
Rancho Cucamonga High School
Similar Profiles
Summer Melody DiazSummer Melody Diaz
Food and Beverage Supervisor at Yaamava Resort and Casino at San ManuelFood and Beverage Supervisor at Yaamava Resort and Casino at San Manuel
Rosalie PerezRosalie Perez
Food and Beverage Supervisor at Yaamava Resort and CasinoFood and Beverage Supervisor at Yaamava Resort and Casino
Phuc PhamPhuc Pham
Relationship Marketing Host at Yaamava Resort and CasinoRelationship Marketing Host at Yaamava Resort and Casino