Logan Clarke
Cold Lake,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
FOH Team Member
Tim Horton's
Cold Lake, AB
10.2022 - 04.2023
- Explained menu items, took orders and delivered food courses according to instruction.
- Worked with managers to report and resolve customer issues or concerns.
- Replenished supplies and organized food preparation stations to maximize productivity.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Coaching Staff Member
Premier Academy Bonnyville
Bonnyville, AB
03.2022 - 04.2023
- Managed regular and post-season practices
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
- Established professional relationships with team members and coaches.
- Assessed player abilities and assigned positions according to individual strengths.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
Ice Cream Scooper
Allee scoop
Bonnyville, AB
05.2022 - 09.2022
- Served and scooped ice cream, following sizing specifications.
- Restocked ice cream disposable supplies and utensils.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Maintained cleanliness of showcase remaining attentive to trash, tables and chairs.
- Informed customers about current ice cream flavors, ingredients and nutritional information.
- Used POS system expertise to complete accurate sales transactions.
- Pitched in to help with additional cleaning and store tasks during busy periods.
- Completed end-of-day duties by balancing payments and receipts in cash register.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
FOH Team Member
Tim Horton's
Cold Lake, AB
10.2021 - 03.2022
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Greeted and talked pleasantly with customers to promote positive image for business.
- Worked with managers to report and resolve customer issues or concerns.
- Replenished supplies and organized food preparation stations to maximize productivity.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Floor Staff Member
Canadian Tire
Cold Lake, AB
06.2023 - Current
- Checked expiration dates on products to ensure freshness of merchandise.
- Adhered to company policies and procedures at all times.
- Greeted customers and provided assistance with their inquiries.
- Stayed up to date with new products, services, promotions.
- Processed payments using cash registers or point-of-sale systems.
- Provided excellent customer service by answering questions and offering advice on products.
- Maintained an organized and clean work environment.
- Operated electronic equipment such as scanners, credit card machines and cash registers.
- Worked closely with other staff members to ensure smooth operations.
- Replenished stock on shelves to ensure product availability for customers.
- Was the person that was called if anyone needed help with a task.
Education
High School Diploma -
Cold Lake High School
Cold Lake, AB06-2024
Bachelor of Science - Biochemistry
University of Alberta
Edmonton, ABSkills
- Performance Optimization
- First Aid/CPR
- Friendly, Positive Attitude
- Interpersonal Communication
- Safety Management
- Collaboration and Teamwork
- Handling Complaints
- Cash Handling
- Analytical Thinking
- Customer Service
- Adaptability and Flexibility
- Attention to Detail
- Stocking and Replenishment
- Resolving Complaints
- Point of sale operations
- Goal-Oriented
- Organization
Affiliations
Junior football player.
Certification
- First aid level C.
Accomplishments
- Honors with distinction.
- Most improved player for football.
Timeline
Floor Staff Member
Canadian Tire
06.2023 - Current
FOH Team Member
Tim Horton's
10.2022 - 04.2023
Ice Cream Scooper
Allee scoop
05.2022 - 09.2022
Coaching Staff Member
Premier Academy Bonnyville
03.2022 - 04.2023
FOH Team Member
Tim Horton's
10.2021 - 03.2022
High School Diploma -
Cold Lake High School
Bachelor of Science - Biochemistry
University of Alberta
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