Summary
Overview
Work History
Education
Skills
Timeline
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Logan Cave

Aldergrove,BC

Summary

Accomplished Team Leader at Veronica's Gourmet Peroiges, adept in workload management and customer service, enhanced daily production goals. Leveraged problem-solving abilities to streamline operations and elevate customer satisfaction. Expert in data collection, ensuring operational efficiency and accuracy.

Overview

13
13
years of professional experience

Work History

Team Leader

Veronica's Gourmet Peroiges
10.2021 - Current
  • Provide superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Finding solution that has increased daily production by 160%
  • Manage inventory control, cash control, and store opening and closing procedures.
  • Offer each customer top-notch, personal service to boost sales and customer satisfaction.
  • Use problem-solving skills to alleviate issues efficiently
  • Perform minor repairs or replace equipment when needed



Truck Driver Laborer

Fraser Valley Refrigeration
10.2015 - 10.2021
  • Loaded and unloaded products at warehouses and construction sites using hand trucks, pallet jacks, and forklifts.
  • Perform daily vehicle & trailer inspections for maintaining safety, minimizing breakdowns, and preventing costly repairs.
  • Provided excellent customer service by professionally addressing any concerns or questions from clients upon delivery of goods.
  • Navigated challenging weather conditions while maintaining safe driving practices for the protection of cargo and fellow motorists.
  • Complete rush deliveries on tight timetables to satisfy customer needs.
  • Safely delivered goods to construction sites both locally and long distance.
  • Provide assistant as general labor work on job sites when needed.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.


Warehouse Worker/Delivery Courier

Raider Hansen
01.2012 - 06.2015
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Verified package information to check for accuracy and completeness.

Education

High School Diploma -

Aldergrove Community Secondary
Aldergrove, BC
06.2010

Skills

  • Workload Management
  • Data Collection
  • Friendly, Positive Attitude
  • Problem-solving abilities
  • Customer Service

Timeline

Team Leader

Veronica's Gourmet Peroiges
10.2021 - Current

Truck Driver Laborer

Fraser Valley Refrigeration
10.2015 - 10.2021

Warehouse Worker/Delivery Courier

Raider Hansen
01.2012 - 06.2015

High School Diploma -

Aldergrove Community Secondary
Logan Cave