Logan Cave
Aldergrove,BC
Summary
Driven and dynamic professional with a proven track record at Veronica's Gourmet Perogies Ltd, ( my family business) enhancing team productivity and customer satisfaction. Skilled in workload management and staff development, adept at driving results through effective leadership and strategic planning. Demonstrates exceptional customer focus and self-motivation, contributing to significant improvements in operational efficiency and performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Leader Manager
Veronica's Gourmet Perogies Ltd
10.2021 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to Owner.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with owner on strategic planning efforts, aligning departmental objectives with overall company vision.
- Minor repairs on machinery and store equipment
- Deliveries to commercial stores and customers
- Volunteered at different community events to help with fundraisers
Truck Driver /Construction General Laborer
Fraser Valley Refrigeration Ltd
10.2015 - 10.2021
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Transport and delivery of heavy equipment to different construction sites
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Assist on construction sites as general labor
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Warehouse Worker / Package Handler / Courier
Raider Hansen
01.2012 - 06.2015
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Education
High School Diploma -
Aldergrove Community Secondary
Aldergrove, BC06.2010
Skills
- Customer Focus
- Workload Management
- Packaging and Labeling
- Influencing skills
- Staff Development
- Performance Coaching
- Safe Driving
- Self-motivation and discipline
- Hazardous Materials Handling
Certification
First Aid Level One
WHMIS
Food Safe Level One
Timeline
Team Leader Manager
Veronica's Gourmet Perogies Ltd
10.2021 - Current
Truck Driver /Construction General Laborer
Fraser Valley Refrigeration Ltd
10.2015 - 10.2021
Warehouse Worker / Package Handler / Courier
Raider Hansen
01.2012 - 06.2015
High School Diploma -
Aldergrove Community Secondary
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