Logan Carrillo
Merced
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
3
3
years of professional experience
Work History
Server/Cashier
Sbarro Pizza
03.2021 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Sales Associate
Alma Y Corazon
08.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Salesperson
Lineage Promotions
01.2023 - 04.2023
- Enhanced team performance, providing continuous training and support to new and existing representatives.
- Door-to-Door Sales
- Developed relationships with clients for increased loyalty and repeat business.
- Informed customers of promotions to increase sales productivity and volume.
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
Account Manager
Eclipse California
04.2023 - 05.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Provided professional leadership/mentorship on a day-to-day basis to those who needed help
Education
High School Diploma -
Downey High School
Downey, CA06.2022
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Marketing
- Goal-Oriented
- Building rapport
- Closing Techniques
- Sales
- Leadership
- Organized
- Direct Sales
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Account Manager
Eclipse California
04.2023 - 05.2024
Salesperson
Lineage Promotions
01.2023 - 04.2023
Sales Associate
Alma Y Corazon
08.2021 - 01.2023
Server/Cashier
Sbarro Pizza
03.2021 - 08.2021
High School Diploma -
Downey High School
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