Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Languages
Certification
Timeline
Hi, I’m

LOBSANG NORBU

Peterborough,India
LOBSANG NORBU

Summary

A warm and personable team player skilled in conflict resolution, I am a team builder who is highly attentive to the needs of both employees and guests. With a punctual and problem-solving mindset, I excel at multitasking. Throughout my career, I have consistently been an essential part of management teams providing effective solutions that yield immediate impact and contribute to the long-term success of the establishment.

Overview

5
years of professional experience
1
Certification

Work History

Paychex Inc

Payroll Specialist
04.2023 - 04.2024

Job overview

  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Resolved payroll discrepancies quickly and successfully.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
  • Created new hire and termination documents for payroll.
  • Maintained strict confidentiality of all payroll information and records.
  • Managed payroll data entry and processing for Number employees to comply with predetermined company guidelines.
  • Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
  • Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Identified and corrected payroll discrepancies, ensuring employees were paid accurately and fostering trust within workforce.
  • Reduced processing time for new hires by designing and implementing automated system for collecting and verifying employment data.
  • Developed comprehensive reports for management, highlighting payroll trends and providing actionable insights for budget planning.
  • Facilitated cross-departmental collaboration to address payroll-related issues, fostering team-oriented approach to problem-solving and process improvement.
  • Streamlined communication with employees regarding payroll changes, using variety of channels to ensure widespread understanding and compliance.
  • Developed and implemented payroll procedures to streamline workflow.

Starmark.sv

Medical Biller
10.2019 - 01.2019

Job overview

  • Responsible for handling and transferring patient information, submission of claims to insurance companies, and also ensures that the payments for medical services are received in a timely manner

Education

ST.PHILOMENA'S COLLEGE
Mysore

Bachelor of ARTS from Criminology& Forensic Science, Sociology, Psychology
09.2022

University Overview

GPA: 7.0 CGPA

ST. Philomena's college
Mysore

Diploma in Human resource management
09.2022

University Overview

GPA: 7.0 CGPA

NIIT

C, C
05.2019

KOTAGIRI PUBLIC SCHOOL
Kotagiri

PUC
05.2017

University Overview

GPA: 7.0 CGPA

REX SR.SECONDARY SCHOOL
OOTY

SLC
05.2015

University Overview

GPA: 6.9 CGPA

Skills

  • Ability to Work Under Pressure
  • Customer Service
  • Microsoft Office
  • Adaptability
  • Friendly and Outgoing Attitude
  • Problem Solving Skills

Personal Information

Place of Birth: Tamil Nadu

Hobbies and Interests

  • Football
  • Snooker
  • Rafting
  • Climbing
  • Cooking

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Tibetan
Native or Bilingual
Tamil
Native or Bilingual
Kannada
Professional Working

Certification

Generative AI and its everyday impact to Everyday Business

Issued on September 2023

Credential ID: 81412643

Building customer relationships in a virtual environment

Issued in September 2023

Credential ID:81413139


Building trust with Business ethics

Issued on September 2023

Credential ID: 81417079

Building up your Emotional Intelligence

Issued on September 2023

Credential ID: 81417337

Writing effective Emails and instant messages

Issued on September 2023

Credential ID: 81410792

Timeline

Payroll Specialist

Paychex Inc
04.2023 - 04.2024

Medical Biller

Starmark.sv
10.2019 - 01.2019

ST.PHILOMENA'S COLLEGE

Bachelor of ARTS from Criminology& Forensic Science, Sociology, Psychology

ST. Philomena's college

Diploma in Human resource management

NIIT

C, C

KOTAGIRI PUBLIC SCHOOL

PUC

REX SR.SECONDARY SCHOOL

SLC

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