Lluly Omorrow
Sun City
Summary
Detail-oriented Eligibility Technician skilled in benefit eligibility determination and document management. Proven ability to assess income and facilitate appointments, ensuring effective communication and customer relationship management.
Overview
11
11
years of professional experience
Work History
Eligibility Technician
Department of Public Social Services
Hemet
02.2024 - Current
- Scheduled appointments for screening families eligible for food stamps and medical coverage.
- Followed up on requested documents to assess benefit eligibility.
- Utilized various software systems to evaluate income sources, including state disability and social security.
- Determined qualifications for benefits based on comprehensive income assessments.
- send responses or requested documents.
Marketing Representative
eHomes
Chino
01.2021 - 02.2022
- Conducted cold calls to families, identifying potential buyers.
- Developed strong rapport with clients to facilitate trust and communication.
- Assigned suitable agents to clients to initiate realtor onboarding process.
CEO
Vernon Radiology Healthcare Center, Inc.
Los Angeles
03.2019 - 10.2020
- Oversaw talent acquisition and development for clinical and administrative staff.
- Cultivated partnerships with healthcare providers to expand service offerings.
- Ensured compliance with healthcare regulations and standards across the organization.
- secured contracts to acquire business for vulnerable families at competitive rates
Clerk
Broadway Radiology, Inc.
Los Angeles
03.2015 - 06.2019
- Managed patient records and ensured data accuracy in electronic systems.
- Processed insurance claims and verified patient information for billing purposes.
- Answered phones in a courteous manner while providing excellent customer service.
- Supported office clerical functions using word processing and other software, email and office machines.
Education
High School Diploma -
Compton Adult School
Compton, CA06-2010
Skills
- Benefit eligibility determination
- Document management
- Software proficiency
- Income assessment
- Appointment scheduling
- Customer relationship management
- Insurance processing
- Confidentiality
- Interviewing techniques
- Time management
- Documentation and paperwork
- Effective communication
Languages
Spanish
Professional
Timeline
Eligibility Technician
Department of Public Social Services
02.2024 - Current
Marketing Representative
eHomes
01.2021 - 02.2022
CEO
Vernon Radiology Healthcare Center, Inc.
03.2019 - 10.2020
Clerk
Broadway Radiology, Inc.
03.2015 - 06.2019
High School Diploma -
Compton Adult School