Lloyd Gordon-Cooper
Toronto,ON
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Desired Position role.
Overview
8
8
years of professional experience
Work History
Maintenance Technician
Body & Soul Fitness
04.2025 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Distribution Associate
Canadas Wonderland
03.2024 - 01.2025
- Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
- Received loads, checked merchandise and tagged with warehouse IDs.
- Facilitated cross-training initiatives within the distribution center team to promote flexibility, adaptability, and enhanced skill sets among staff members.
- Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
- Prioritized and rearranged tasks to meet changing demands.
- Maximized workforce productivity through effective communication of daily goals, priorities alignment, and performance feedback discussions among team members.
- Maintained high levels of inventory accuracy through diligent cycle counting, verification, and reconciliation efforts.
- Enhanced customer satisfaction by ensuring timely and accurate delivery of orders.
Secretary
Elevate Health Clinic
05.2017 - 05.2019
- Managed personnel files and financial data with discretion.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
High School -
John Polanyi Collegiate Institute
06.2018
Skills
- Preventive Maintenance
- Hand and power tools
- Warehouse operations
- Product presentation
- Customer service
- Product distribution
- Sales goals
- Time management
Timeline
Maintenance Technician
Body & Soul Fitness
04.2025 - Current
Distribution Associate
Canadas Wonderland
03.2024 - 01.2025
Secretary
Elevate Health Clinic
05.2017 - 05.2019
High School -
John Polanyi Collegiate Institute