Llidownia Montaque
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Overview
5
5
years of professional experience
Work History
Tax Service Agent
Canada Revenue Agency
05.2021 - Current
- Maintained well-developed relationships with customers and fellow employees using strong problem-solving and positive engagement skills.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Handled customer issues using complex problem solving to provide effective resolution.
- Helped large volume of customers every day and focused on customer satisfaction.
Sales Representative
Sekuremerchants
02.2021 - 05.2021
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Station Attendant
Air Aanada
06.2018 - 04.2020
- Maintained clean and orderly work station.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Transferred luggage from aircraft to collection areas safely
Education
High School Diploma -
St Benedict Catholic School
Cambridge, ONDiploma - Aesthetics
Gordon Robertson Beauty Academy
Beaconsfield, QCDiploma - Massage Therapy
Ikra Massage Therapy School
Verdun, QCSkills
- Quota Achievement
- Problem Resolution
- Product and Service Expertise
- Client Relationships
- Account Management
- Administrative Support
- Product Organization
- Understanding Customer Needs
- Time Management
- Efficiency Determination
Timeline
Tax Service Agent
Canada Revenue Agency
05.2021 - Current
Sales Representative
Sekuremerchants
02.2021 - 05.2021
Station Attendant
Air Aanada
06.2018 - 04.2020
High School Diploma -
St Benedict Catholic School
Diploma - Aesthetics
Gordon Robertson Beauty Academy
Diploma - Massage Therapy
Ikra Massage Therapy School
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