Summary
Overview
Work History
Education
Skills
Timeline
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STEVEN VARESI

Oakland

Summary

Customer-centric team leader with a passion for mentoring and helping others grow their careers. Proven expertise in developing internal and external partnerships, creating onboarding and training materials to empower team members for leadership roles. Excelled as a creative entrepreneur for over a decade, overseeing self-promotion, networking, project management, client communication, and artistic deliverables. Developed strong leadership, organizational, and customer service skills in a fast-paced retail environment, seeking to transition into a new field. Demonstrates expertise in team management and operational efficiency, with a focus on achieving business objectives. Committed to leveraging these transferable skills to deliver results in a new and dynamic role.

Overview

14
14
years of professional experience

Work History

Store Manager

Trek Bicycle Corporation
01.2022 - 01.2024
  • Elevated former flagship store's sales performance from bottom 10% to 3rd nationwide
  • Designed Trek's first and only revenue-generating sponsorship model
  • Supervise all facets of recruitment, employee relations, and workforce management
  • Cultivate a learning atmosphere for staff and customers by fostering a culture of curiosity, inclusivity, and team cohesion
  • Identify areas of opportunity for team members and provide training for them to meet and exceed performance goals
  • Built community engagement by orchestrating events, fundraising for local nonprofits and advocacy groups, and forging partnerships with first responders to provide free community workshops

Multi-Store Manager

Charter Communications
01.2018 - 01.2022
  • Led a cumulative 90 direct reports across 12 retail locations during peak of the pandemic
  • Elevated sales yields by 4% compared to historical flatline
  • Consistently received recognition for exceeding sales targets and customer service achievements
  • Mentored and empowered multiple team members to grow into leadership roles within Ventura County
  • Formulated and executed robust strategies to deliver exceptional customer experiences and drive sales performance
  • Collaborated with regional suppliers to secure essential PPE amidst nationwide scarcity to safeguard welfare of frontline staff

Founder & Photographer

FiveSix Photography
01.2010 - 01.2020
  • Managed all facets of business operations, including bookkeeping, staffing, client relations, marketing, and lead generation
  • Delivered exceptional client satisfaction through proactive communication, personalized meet-and-greet sessions, collaborative pre-planning including mood boards, location scouting, and shot lists, same-day photo deliverables, and in-home framing service
  • Crafted unique brand identity with a reputation for excellence and innovation

Education

B.S. - Web Design & Interactive Media

The Art Institute of California
San Francisco, CA

Certificate - Intercultural/Multicultural and Diversity Studies

Stanford University Graduate School of Business
Stanford, CA

Certificate - Human Resources Management And Services

UC Santa Barbara
Santa Barbara, CA

Skills

  • Team leadership and coaching
  • Business development
  • Operations management
  • Inventory tracking and management
  • Talent acquisition
  • Strategic partnerships
  • Sales strategies
  • Account management

Timeline

Store Manager

Trek Bicycle Corporation
01.2022 - 01.2024

Multi-Store Manager

Charter Communications
01.2018 - 01.2022

Founder & Photographer

FiveSix Photography
01.2010 - 01.2020

Certificate - Intercultural/Multicultural and Diversity Studies

Stanford University Graduate School of Business

B.S. - Web Design & Interactive Media

The Art Institute of California

Certificate - Human Resources Management And Services

UC Santa Barbara
STEVEN VARESI