Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lizzy M Urias Cruz

Los Angeles

Overview

2
2
years of professional experience

Work History

HR Associate

Commerce Casino
04.2024 - Current
  • Assisted customers by answering questions and responding to inquiries.
  • Analyzed issues, and grievances to designated departments for investigation and response.
  • Promoted open communication channels between employees, addressing concerns proactively to maintain high morale levels within the organization.
  • Maintained sensitive employee records with strict confidentiality
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Managed employee relations issues, fostering a harmonious and inclusive workplace culture.
  • Coordinated benefits administration tasks, effectively communicating updates to employees while maintaining confidentiality standards.

Pharmacy Technician

H. Claude Hudson Comprehensive Health Center
08.2023 - 01.2024
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy
    software system.
  • Provided customer service to patients by answering questions about medications and health-related
    topics.

Education

Master of Science - Human Resources Management

University of Southern California
Los Angeles, CA
12-2024

Bachelor of Science - Management And Human Resources

California State University, Dominguez Hills
Carson, CA
12-2023

Skills

  • Problem-solving skills
  • Resolving issues
  • Customer communications
  • Answering questions
  • Data gathering
  • Verbal and written communication
  • Data entry
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Critical thinking
  • Organizational skills and time management
  • Calm under pressure
  • Microsoft: Excel, Word, and Outlook

Languages

Spanish
Native or Bilingual

Timeline

HR Associate

Commerce Casino
04.2024 - Current

Pharmacy Technician

H. Claude Hudson Comprehensive Health Center
08.2023 - 01.2024

Master of Science - Human Resources Management

University of Southern California

Bachelor of Science - Management And Human Resources

California State University, Dominguez Hills

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Lizzy M Urias Cruz