Lizzie Zerb
Edmonton,AB
Summary
Known for pristine resiliency, customer anticipation and a strong work ethic. I've consistently enhanced dining experiences in high-pressure settings, while fostering significant customer loyalty. Stay current on menu items and consistently offer the most worthwhile recommendations to meet individual customer dreams.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SERVER
THE COMMON
07.2023 - 07.2024
- Managed multiple tables serving unique, vintage food and drinks with the POS system. Especially creative cocktails and local beers for club nights, street car rides, weddings, and fundraisers.
SERVER/BARTENDER
BROWNS SOCIAL HOUSE WEBBER GREENS
04.2022 - 07.2023
- Served food and drinks following the Browns brand protocols using the POS system. Gained a few regular customers.
LEAD BARTENDER/SERVER
BUCO PIZZERIA AND VINO BAR WINDERMERE
05.2020 - 03.2022
- Learned to manage the bar in two months. Served fine Italian menu and wine with the POS system. Hosted one of a kind monthly wine dinners expanding customer horizons for the Italian food and spirits.
SERVER, EXPO, HOSTESS
SAWMILL PRIME RIB AND STEAKHOUSE
01.2018 - 03.2020
- Promoted to serving after a month and half and learned expo in two weeks, trained myself in the one week. One of the biggest Sawmills in the Edmonton area, three banquet rooms, spacious dining, and lounge rooms. Connected to the Park Center hotel as well. Served regular customers with prestige style. The Sawmill closed on March 15, 2020, and the pandemic started as well.
SERVER, HOSTESS WITH THE MOSTESS, EXPO
BROWNS SOCIAL HOUSE
10.2015 - 11.2017
- Hostess with the Mostess promoted to expo then server in the busiest restaurant in Dawson Creek. Charmed and served guests in a very fast paced environment using the Squirrel Program.
Education
Parts Technician Level 1
NAIT
Edmonton04-2024
High School Diploma -
W. P. Wagner High School
Edmonton, AB06-2011
Skills
- Seventeen years of Interpersonal Customer Service Skills
- Six years of Serving
Nine Years of Hospitality Experience:
- Three years of Bartending
Charismatic, Self Management, Resilient, Quick Learner, Detail Orientated, Team Influencer, Proactive, Diligent, Persistent, Logical, Creative, Perseverant, Versatile, Open minded, Unique, and Genuine
Certification
ProServe Certification:
- 201912150049 - Expires: December 15, 2024
Timeline
SERVER
THE COMMON
07.2023 - 07.2024
SERVER/BARTENDER
BROWNS SOCIAL HOUSE WEBBER GREENS
04.2022 - 07.2023
LEAD BARTENDER/SERVER
BUCO PIZZERIA AND VINO BAR WINDERMERE
05.2020 - 03.2022
SERVER, EXPO, HOSTESS
SAWMILL PRIME RIB AND STEAKHOUSE
01.2018 - 03.2020
SERVER, HOSTESS WITH THE MOSTESS, EXPO
BROWNS SOCIAL HOUSE
10.2015 - 11.2017
Parts Technician Level 1
NAIT
High School Diploma -
W. P. Wagner High School
Similar Profiles
Grace OrmanGrace Orman
Matre' D and Server at The CommonMatre' D and Server at The Common
Daniel BenedettiDaniel Benedetti
Cook at The CommonCook at The Common
Kirsten DrepaulKirsten Drepaul
Restaurant Worker at The CommonRestaurant Worker at The Common