Elizabeth Mendez
Lancaster
Summary
Detail-oriented Office Administrative Assistant with expertise in schedule management, data entry, and billing processes. Proven track record in coordinating office activities to enhance operational efficiency.
Dynamic administrative professional skilled in verbal communication and customer engagement. Demonstrated ability to maintain accurate records and coordinate activities to improve team collaboration and workflow efficiency.
Proficient in managing sensitive information with a focus on confidentiality. Experienced in developing filing systems and expediting invoice processing, ensuring accuracy and compliance in all administrative tasks.
Overview
15
15
years of professional experience
Work History
Office Administrative Assistant
Matrix Construction
Lancaster, CA
05.2019 - Current
- Coordinated office activities to enhance operational efficiency and improve communication among team members.
- Managed scheduling for meetings and appointments, optimizing time allocation for staff and executives.
- Developed and maintained filing systems, ensuring accurate record-keeping and easy retrieval of documents.
- Assisted in preparation of reports and presentations, contributing to improved decision-making processes.
- Oversaw inventory management for office supplies, ensuring availability while minimizing waste and costs.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
Daycare Worker
Mendez Family Daycare
Lancaster, CA
02.2014 - 09.2019
- Supervised daily activities, ensuring safety and engagement for children in care.
- Developed age-appropriate educational programs to enhance children's learning experiences.
- Collaborated with parents to address concerns and provide regular updates on child progress.
- Implemented behavioral management techniques to foster positive interactions among children.
- Organized outdoor play sessions, promoting physical health and teamwork among children.
- Maintained clean and safe environment, adhering to health regulations consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Maintained compliance with all state licensing requirements and daycare policies to ensure a safe, secure environment for children under care.
- Maintained accurate records of each child''s attendance, health, and developmental progress for thorough documentation purposes.
Medical Biller
AV Pulmonary Care
Lancaster, CA
10.2010 - 12.2014
- Processed and submitted insurance claims for various medical services, ensuring compliance with regulations.
- Reviewed patient billing information for accuracy and completeness, minimizing discrepancies.
- Communicated with insurance companies to resolve claim denials and obtain necessary approvals.
- Trained new staff on billing procedures and software utilization to enhance team efficiency.
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Delivered timely and accurate charge submissions.
Education
High School Diploma -
Fremont High School
Los Angeles, CA06-2003
Skills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Scheduling appointments
- Billing and invoicing
- Database entry
- Document scanning
- File organization
- Confidentiality handling
- Telephone reception
- Customer engagement
- Reception management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Office Administrative Assistant
Matrix Construction
05.2019 - Current
Daycare Worker
Mendez Family Daycare
02.2014 - 09.2019
Medical Biller
AV Pulmonary Care
10.2010 - 12.2014
High School Diploma -
Fremont High School