Elizabeth Sidoli-Laffin
Carp,ON
Summary
Diligent Fundraising Volunteer with background in coordinating fundraising events and campaigns. Possess strong communication skills, ability to inspire others, and knack for building relationships that foster donor loyalty. Known for creative problem-solving abilities and strategic planning skills delivering successful fundraising initiatives.
Overview
13
13
years of professional experience
Work History
Warranty Administrator
Kanta Honda
Palladium Auto Park
01.2019 - Current
- Contracts and Insurance related to car warranty
- Directing customer complaints
- Assisting customers with automotive service needs
- Operating switch board
- Data Entry, submitting warranty claims
- Stayed up to date on factory announcements and recalls.
- Coordinated with internal departments such as sales, engineering, and finance to ensure accurate handling of all warranty claims.
- Created detailed records of all customer interactions related to warranties and returns.
- Assisted claimants, providers and clients with problems or questions regarding claims.
- Maintained up-to-date knowledge of current industry regulations related to warranties.
Fundraising Coordinator & Volunteer
OnlyTakesOne
Ottawa, ON
12.2019 - 02.2025
- Coordinated volunteers for special events to maximize efficiency and achieve desired outcomes.
- Designed an online giving page that was user-friendly and optimized for mobile devices.
- Assisted in developing budgets for each campaign based on projected revenue goals.
- Created online fundraising campaigns using social media platforms with insightful content designed to highlight organizational objectives and attract givers.
- Established and deepened partnerships with different groups and businesses to enhance marketing effectiveness and strengthen funding streams.
- Raised funds by coordinating events.
- Developed strategies for increasing online donations through crowdfunding platforms.
Retail Supervisor
Perfumes4U
Ottawa, ON
02.2017 - 02.2019
- Supervised team of Perfumes4U retail associates, ensuring high-quality customer service and operational efficiency.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with all safety regulations, policies and procedures.
- Utilized POS systems and inventory management software to streamline operations and improve accuracy.
- Supervised work of cashiers, training new team members and monitoring performance.
- Dealt with customer complaints and rectified product and service issues.
Perfumes4U
Palladium Drive
01.2017 - 01.2019
Administrative Assistant
Harvest House Ministries
Ottawa, Ontario
02.2012 - 02.2017
- Data Entry Clerk
- Compiled data from various sources into organized reports for review by management team.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Maintained inventory of office supplies and placed orders when necessary.
- Managed database systems containing customer contact information.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Handled confidential documents in an organized fashion according to established protocol.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Discount Car Rental
Ottawa
01.2015 - 01.2017
Education
High School Diploma -
St Nicholas Adult High School
Ottawa06-2022
Women’s Bridging Program -
Carleton University
Ottawa, None02-2009
Skills
- Passionate about people and helping in the community
- Reliable, punctual, adept at prioritizing and remaining focused
- Results driven, team oriented, with excellent presentation skills
- Excellent organizational skills, ability to plan and implement
References
References upon request
Professional Experience
- Contracts and Insurance related to car rentals
- Data Entry income tax receipts
- Assisting customers with automotive service needs
- Fundraising, community outreach
- Marketing and distribution
- Data Entry, submitting warranty claims
- Reception, answering phones, greeting customers
Community Experience
- Volunteer Harvest Ministries Drug and Alcohol Rehabilitation Centre
- Volunteer work in the Community for several events
- Fundraising Canadian Cancer Society
- Fundraising for Ottawa Food Bank
- Fundraising for Cheo Children’s Hospital
- Fundraising for DIFD Royal Ottawa Hospital
Timeline
Fundraising Coordinator & Volunteer
OnlyTakesOne
12.2019 - 02.2025
Warranty Administrator
Kanta Honda
01.2019 - Current
Retail Supervisor
Perfumes4U
02.2017 - 02.2019
Perfumes4U
01.2017 - 01.2019
Discount Car Rental
01.2015 - 01.2017
Administrative Assistant
Harvest House Ministries
02.2012 - 02.2017
High School Diploma -
St Nicholas Adult High School
Women’s Bridging Program -
Carleton University