Summary
Overview
Work History
Education
Skills
Timeline
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Liz sandra Ngueliabou wansi

Saint John,NB

Summary

A hardworking and reliable employee with an extensive background in diverse fields. Highly organized, proactive, and punctual. Works well within team settings. A dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Office Cleaner

FORNET
04.2023 - 08.2023
  • Dusted and wiped surfaces ,Swept and mopped floors throughout the office building
  • Cleaned bathrooms to ensure they were sanitary and stocked with supplies.

Room Cleaner

hotel du nord
02.2023 - 08.2023
  • Cleaned and sanitized and equipped bedrooms, bathrooms, kitchens, and other similar areas according to established protocols.
  • Demonstrated a positive and professional attitude with guests, coworkers, and management to contribute to a positive work environment and maintain the reputation of the hotel.
  • Followed daily cleaning schedule to prepare for the arrival of guests and meet deadlines.

Cashier

Carrefour market
04.2022 - 01.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.

Waitress

les cedres
01.2022 - 10.2022
  • Greeted guests pleasantly and answered menu questions
  • Took orders for food and drinks and delivered them to guests.
  • Trained new employees by demonstrating tasks and coaching during daily activities

Receptionist

Hotel Makepe Palace
02.2020 - 11.2021
  • Collected room deposits, fees, and payments.
  • Completed late check-ins and directed guests to rooms and facilities.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Sales Associate

Santa Lucia
01.2018 - 09.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

Associate of Arts - Business Administration

New Brunswick Community College
Saint John, NB

Associate of Science - Food Technology

Catholic University Institute of Buea
Douala Cameroon
07.2022

Zidaf Certificate - German Language Studies

Institut De Langue Allemand
Douala Cameroon
08.2020

Skills

  • Customer Relationship Management and CRM Software System Proficiency
  • Quality Assurance Controls, Account and Database Maintenance
  • Computer proficiency, Good with software like Word, Excel, PowerPoint, Teams, Outlook, and spreadsheets
  • Information Security
  • Written and Oral Communication skills; English(excellent), French ( excellent), German (Intermediate)
  • Ability to multitask and easily handle stress
  • Great team member, organized and keen on details
  • Easy to learn , adapt and implement

Timeline

Office Cleaner

FORNET
04.2023 - 08.2023

Room Cleaner

hotel du nord
02.2023 - 08.2023

Cashier

Carrefour market
04.2022 - 01.2023

Waitress

les cedres
01.2022 - 10.2022

Receptionist

Hotel Makepe Palace
02.2020 - 11.2021

Sales Associate

Santa Lucia
01.2018 - 09.2019

Associate of Arts - Business Administration

New Brunswick Community College

Associate of Science - Food Technology

Catholic University Institute of Buea

Zidaf Certificate - German Language Studies

Institut De Langue Allemand

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Liz sandra Ngueliabou wansi