Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lizette Pena

Walnut

Summary

Dynamic medical receptionist with a robust background in customer service and administrative responsibilities within high-volume office settings. Expertise in appointment scheduling and maintaining effective communication with patients, ensuring a professional and welcoming atmosphere. Recognized for reliability, adaptability, and a proactive approach to problem-solving, complemented by excellent time management skills. Committed to fostering positive relationships and contributing to team success while efficiently managing multiple priorities with a positive attitude.

Overview

9
9
years of professional experience

Work History

SG Homecare
08.2022 - Current
  • Customer service representative, discharge planner as part of respiratory department. Organized incoming emails as well as handling incoming calls for orders and appointments needed

Macy’s finish line
02.2020 - 01.2023
  • Customer service, open and closing register, and filling stockroom

Administrative Medical Clerk

I.P.M.G
01.2021 - 08.2022
  • Telephone and front desk reception, filing and record management, organized potential patient appointments, follow up appointment scheduling, in patient services, and learning insurance beneficiations

Mountain View Services INC.
07.2018 - 11.2019
  • Department management and services, manage medical orders for patient home goods and medication.

Freddys Frozen Custard
10.2017 - 07.2018
  • Customer service, managed orders as well as helped with closing shift duties

Education

Diploma -

Oak hills high school
Oak Hills, Ca
05.2016

Skills

  • Customer service
  • Problem-solving
  • Attention to detail
  • Dependable and responsible
  • Excellent communication
  • Computer skills
  • Organizational skills

Timeline

SG Homecare
08.2022 - Current

Administrative Medical Clerk

I.P.M.G
01.2021 - 08.2022

Macy’s finish line
02.2020 - 01.2023

Mountain View Services INC.
07.2018 - 11.2019

Freddys Frozen Custard
10.2017 - 07.2018

Diploma -

Oak hills high school
Lizette Pena