Lizette Cruz
Santa Clarita
Summary
Assistant Store Manager with experience in managing daily store operations, creating a welcoming environment for shoppers, and improving sales numbers. Skilled in multitasking, working under pressure, and excelling at customer service. Adept at resolving customer complaints efficiently while maintaining excellent customer service. Willing to learn and adapt to new challenges.
Overview
4
4
years of professional experience
Work History
Lens Support
LA Eye Center
Los Angeles
02.2025 - Current
- Completed day-to-day inventory counts accurately and efficiently
- Pull frames and lenses properly for jobs that are going to be done in house or sent out
- Receive and organize frames and lenses in designated locations
- Go through frames and make sure has proper tag and price
- Notifying incoming jobs for patients to pick up
- Assist in any question opticians would have about inventory
Assistant Store Manager
Dick's Sporting Goods
Northridge
11.2021 - 12.2024
- Run the store with tasks for employees and follow up
- Create a welcoming environment to the shoppers and focus on customer service
- Open and close the store
- Count money
- In charge of stocking in back follow up as well
- Run numbers and see what can be done to improve
- Resolved customer complaints efficiently while maintaining excellent customer service.
- Heavily focus on our selling techniques
Cashier
Party City
Atwater
09.2021 - 11.2021
- Work the front end ensure the shoppers had a speedy checkout
- Do curbsides
- Stock the aisles when truck came in
Education
High School Diploma -
ECals
Los Ángeles, CA06.2020
Skills
- Multitasker
- Able to work under pressure
- Willing to learn
- Excelling at customer service
Languages
Spanish, Intermediate
Timeline
Lens Support
LA Eye Center
02.2025 - Current
Assistant Store Manager
Dick's Sporting Goods
11.2021 - 12.2024
Cashier
Party City
09.2021 - 11.2021
High School Diploma -
ECals