Lizette Camara Morales
Vancouver,Canada
Summary
Dedicated and proactive person who enjoys challenges. I think the changes should be an ongoing factor in the professional world and each will serve for the construction of a new one. I'm always open to receive and provide new ideas and creative solutions. I believe that for optimal and positive results should be working together. Some of my strengths that describe me professionally are the ability to work effectively and efficiently.
Overview
16
16
years of professional experience
Work History
Caretaker
Platinum Star Building Maintenance LTD
08.2022 - Current
- Building and pool maintenance
- Program fobs
- Security CCTV
Cleaner
Cleaning 4U
03.2022 - 07.2022
- Cleaning residential houses and buildings
- Move in and move out deep clean.
Sales Compensation Operations Analyst I
Hewlett Packard Enterprise
09.2021 - 02.2022
- Testing data and giving feedbacks in order to help and improve.
- Raise the defects of the test cases
Logistics Claims Analyst
HP Inc
03.2019 - 08.2021
- Register and make new claims.
- Follow-up, have communication with the carries after we send the claim, and have updates about the payment.
- Identified key areas not performing well and implemented effective, new processes.
Sales Agent
Anytime Fitness
10.2018 - 02.2019
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Nanny
Aupair Mexico
09.2016 - 09.2018
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
AMS Supply Chain
HP Inc
12.2015 - 08.2016
- Valuation Assessment: Manual and virtual invoice: review the values declared on the entry at customs versus the amount paid by account payable
- Record Keeping: Import and Export record retention process
- Returns from border zone: generate the document necessary to be able to return computer material from border zone to inside the country.
Logistics Claims Analyst
Hewlett-Packard
04.2015 - 11.2015
- EMEA region Register and make new claims
- Follow-up, have communication with the carries after we send the claim, and have updates about the payment
- Report aging., Register and make new claims
- Follow-up, have communication with the carries after we send the claim, and have updates about the payment
Purchasing Agent
Luis Ousset R., S.A. De C.V. LORSA
06.2014 - 10.2014
- Merchandise tracking
- Maintained complete documentation and records of all purchasing activities.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Social Service / Foreign Trade.
Servicio De Administración Tributaria
08.2013 - 02.2014
- Tariff classification
- Review and development of PAMA (Proceso Administrativo en Materia Aduanera) Administrative Process in Customs Matters.
Sales Assistant
Lacoste
12.2007 - 09.2008
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Education
Customer Relation Specialist – International Business Management
Cornerstone International Community College
Vancouver, British02.2023
Management International Business
Universidad Del Valle De México
Guadalajara, Mexico12.2013
Skills
- Microsoft office (Excel, Power Point, Microsoft Word, Publisher, etc)
- Teamwork, Focus on results, Customer Service
- SAP
Languages
Spanish
Native or Bilingual
English
Professional Working
French
Elementary
Timeline
Caretaker
Platinum Star Building Maintenance LTD
08.2022 - Current
Cleaner
Cleaning 4U
03.2022 - 07.2022
Sales Compensation Operations Analyst I
Hewlett Packard Enterprise
09.2021 - 02.2022
Logistics Claims Analyst
HP Inc
03.2019 - 08.2021
Sales Agent
Anytime Fitness
10.2018 - 02.2019
Nanny
Aupair Mexico
09.2016 - 09.2018
AMS Supply Chain
HP Inc
12.2015 - 08.2016
Logistics Claims Analyst
Hewlett-Packard
04.2015 - 11.2015
Purchasing Agent
Luis Ousset R., S.A. De C.V. LORSA
06.2014 - 10.2014
Social Service / Foreign Trade.
Servicio De Administración Tributaria
08.2013 - 02.2014
Sales Assistant
Lacoste
12.2007 - 09.2008
Customer Relation Specialist – International Business Management
Cornerstone International Community College
Management International Business
Universidad Del Valle De México
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